Clearview National February 2020 - Issue 219 | Page 58

CONSERVATORIES
A Decade of Growth for 5 Star
home improvement specialist
Home improvement specialist, 5 Star Windows & Conservatories, is set to enter
its 10th year as a member of the Conservatory Outlet Network, having seen a
staggering 175% increase in turnover since making the bold decision to join.
» THE WEST-MIDLANDS BASED
business, first established in 2002, became
part of Conservatory Outlet’s network of
independent retailers back in 2011 and has seen
turnover continue to grow at an impressive rate
in the years that have followed.
Having navigated a particularly difficult
political climate across the last decade, 5 Star
have experienced rapid and continual growth
over the past five years and recorded sales
figures in excess of £8m nett for 2020, up
from just under £3m nett in 2011.
5 Star, with luxury showrooms in
Kidderminster and Worcester, was part
of an early wave of businesses to join the
Conservatory Outlet Network at the turn
of the decade, which now boasts over 25
members situated across the UK.
Richard Manser, Managing Director at 5
Star, explains: “We’re thrilled to be entering
58 » F EB 2020 » CL EARVI E W- UK . C O M
our 10th year as members of the Conservatory
Outlet Network with annual sales of £8m for
the first time in our history! This achievement
is testament to the hard work and dedication
of our fabulous team, all of whom we are
incredibly proud.
“The opening of our second luxury
showroom in Worcester was a real watershed
moment for us, boosting our sales figures
by £3m since opening its doors in January
2017. The Conservatory Outlet team were
instrumental in getting our new showroom up
and running and were by our side throughout
the entire process.
“It’s fantastic to have dedicated support
from a fabricator that truly understands our
business and offers a personal service. They
regularly introduce new and innovative
products, allowing us to remain one step
ahead of our competition.
“What we value most however is the
network itself, which allows us to access and
share best practice ideas with companies
similar to ours from across the country. To this
day, the network continues to help us improve
all aspects of our business.”
Michael Giscombe, Managing Director
at Conservatory Outlet, continues: “5 Star
have become a shining example of a forward-
thinking retailer that thrives in a network
environment.
“A huge amount of credit has to go to
Richard’s exceptional team for their tremendous
growth. They are always first to get involved
in peer-to-peer initiatives which, not only help
to formulate their own ideas, but support the
growth of our other network members.
“Richard and his team are true
entrepreneurs with a passion for marketing
and are a huge asset to our network.”