Clearview National February 2019 - Issue 207 | Page 78

MOVERS&SHAKERS
New head of HR
wants everyone to be
‘part of the family’
» » REHAU HAS
welcomed an important new
team member to its UK head
office in Ross-on-Wye with
the arrival of Sergio Fonseca
as HR Director for the UK,
Ireland and Scandinavia.
Although new to REHAU UK,
Sergio has been with the global
business for 16 years and was
previously based in his home
country of Brazil, where he
was responsible for the HR
function in the REHAU South
American businesses.
Sergio has significant
experience in working with the
manufacturing plants in South
America. His expertise in this
area will be very valuable as he
will be responsible for the HR
functions in the UK plants
in North Wales and related
businesses.
He said: “My main priority is
to ensure that all our colleagues
are engaged, prepared and
well-skilled for their roles so
that they can continue their
personal development within
the company. We have a very
important focus on developing
the talents within the business
and my own appointment
highlights the possibilities to
move around the REHAU
group, whether that be in the
same location or in a different
country entirely.”
www.rehau.uk
TWO NEW AFTERSALES
ADMINISTRATORS
FURTHER IMPROVE
CUSTOMER JOURNEY
Bethany and Cassie have joined the
already experienced team at Endurance,
and will be working to improve customer
service and communication levels.
» » ONCE AN ORDER HAS
been placed, Bethany and Cassie
will provide a friendly point of
call for any customer enquiries
while providing updates on
orders; helping to make ordering
an Endurance product a customer
friendly, seamless experience.
To help cover more ground
more effectively, Bethany will be
looking after customers based in
the North of England: joining
the Endurance team from a local
animal charity, while Cassie
will be looking after the East of
England: joining the Endurance
team from a structural steel
company.
This new recruitment is a
demonstration of Endurance’s
initiative to help improve
communications. Alongside
this, they are also investing in
a new telephone system as well
as automated order updates, so
customers can track their orders
throughout the process. This
ensures that they are kept in the
loop regarding the progress of
their orders.
If you’re interested in becoming
an Endurance Preferred
Installer, call 01652 659 259
and ask to speak with the
Marketing Team.
TWO NEW DIRECTORS WELCOMED ON BOARD
Andrew Scott, founder of window industry marketing specialists Purplex and data providers
Insight Data, has welcomed two heavyweight professionals to his board of directors.
» » ERNST YOUNG (EY)
trained chartered accountant
Ashley Cartman joins as Group
Finance Director, while Charles
Cook, a specialist corporate and
M&A lawyer, has become a non-
executive director.
Ashley has enjoyed a career
that spans Debenhams PLC
and Momentum Financial
Technology as well as running his
own accountancy practice. He
holds a Diploma in Strategy and
Innovation from Said Business
School (University of Oxford)
and specialises in high-growth
companies.
Charles Cook is a well-known
London and Bristol corporate
lawyer who specialises in mergers
and acquisitions. He is on the
Board of Bristol Private Equity
78 » F EB 2019 » CL EARVI E W- UK . C O M
Club where Andrew is a member
and recently sold his legal
practice, Cook & Co, which
employed 25 staff.
Charles said; “I have worked
with Andrew on several projects
over the last ten years and
witnessed his business grow from
a small start up to a major group
of companies employing 70 staff.
I’m delighted to join the board
and support the business as it
grows.”
www.ascotgroup.co.uk