Clearview National February 2018 - Issue 195 | Page 14

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HUMBER DOOR RAISES £500
FOR DOVE HOUSE HOSPICE
» » THE ‘HUMBER DOOR’, CREATED BY
Hurst Plastics to celebrate Hull’s incredible
year as ‘UK City of Culture 2017’, has
helped raise vital funds for a local charity.
The composite door, which features a
dramatic image of the iconic Humber Bridge,
recently sold for £500 in aid of Dove House
Hospice.
The unique Humber door, which was
manufactured at Hurst Plastics’ dedicated
factory in Hull, features a striking photograph
of the famed 2,220-metre long suspension
bridge. The image was reproduced on to the
glazed panel of the door using Hurst Plastics’
unique digital printing technology.
Offering one of the best performing
composite doors in the market, Hurst
Plastics is the only door manufacturer in
the UK to offer digital printing direct on to
glass.
No longer confined to the standard glass
designs which are widely offered on doors,
installers can take a customer’s favourite
photograph and reproduce it on to glass. This
enables homeowners to create a truly personal
entrance for their home.
Fire stations embrace
solar control glass
» » LONDON FIRE BRIGADE
has completed a PFI project to
renovate and update nine fire
stations with new state-of-the-
art facilities that deliver excellent
energy performance – thanks in
part to glazing from Pilkington
United Kingdom Limited.
Under a £51.5m PFI project,
the consortium Blue 3 worked
with architect BDP to design
the stations.
A major part of this was
delivering a comfortable year-
round climate for crews while
controlling on-going energy
costs and meeting ambitious
environmental-performance
targets.
The stations have all achieved
an ‘Outstanding’ rating in the
Building Research Establishment
Environment Assessment
Method (BREEAM), which
assesses a building’s performance
on areas including energy and
water use, health and wellbeing
and waste.
Pilkington supplied 600
m2 of Pilkington Insulight™
Sun double-glazed units.
These incorporate Pilkington
Suncool™ 66/33, a solar control
glass that reduces transmission
of energy from the sun to just
33 per cent, while allowing
66 per cent transmission of
daylight.
This means that the amount
of the sun’s energy entering the
building is reduced, making the
climate inside easier and cheaper
to control, while still offering
windows that provide bright,
clear views in and out.
Pilkington Suncool™ also
has low-emissivity properties,
which helps to reduce the heat
escaping through the glazing
externally.
The glazing was installed by
specialist building envelope
contractor Paneltec Services.
www.pilkington.co.uk
14 » F EB 2018 » CL EARVI E W- UK . C O M
The Hurst composite door is one of the best
performing composite doors on the market
and is guaranteed to provide the highest levels
of security.
www.hurst-plastics.co.uk
WARM PRAISE FOR
WARM EDGE EXPERTS
A recent customer survey saw
glowing praise for market-leading
spacer bar manufacturers Edgetech.
» » THE COVENTRY
business routinely approaches
a random selection of clients
taken from all spending
brackets and asks them a
series of questions about
their experiences dealing with
Edgetech.
The company analyses the
responses using a measurement
system called Net Promoter
Score, a management tool
used to gauge the loyalty of a
firm’s customer relationships.
By taking the percentage
of customers that rated the
business 9 or 10 out of 10,
and subtracting the percentage
of customers that rated it 6
out of 10 or under, Edgetech
was able to arrive at its
total Net Promoter Score.
NPS can be as low as −100
(everybody is a detractor) or
as high as +100 (everybody is
a promoter) with an NPS of
+50 regarded as an excellent
result.
Throughout the year,
Edgetech’s Net Promoter Score
didn’t once drop below +50 and
peaked at +88, an achievement
the team is keen to maintain
and build on.
As well as measuring
customers’ overall satisfaction
with Edgetech, the survey
also captures more detailed
information about their
relationship with the company.
www.edgetechig.co.uk