Clearview National December 2018 - Issue 205 | Page 71

MOVERS&SHAKERS PVCu Category Director = Pivotal New Role Richard Lee » » AS POLYFRAME approaches the end of its busiest year in history, the business is looking forward to an outstanding 2019 with the appointment of Richard Lee into the newly-created role of PVCu category director. Polyframe – a leading supplier of branded PVCu products – is now implementing a string of important developments to enhance the customer experience and make the business even easier to work with. The appointment of Richard, who was formerly managing director at Polyframe’s Halifax site, has bolstered the talented leadership team and heralds the beginning of an exciting new strategy for the business. Richard is based at Polyframe’s 145,000 square foot production site in Halifax and brings more than 35 years of PVCu industry experience to the position. He will spearhead a number of new developments across all processes which, along with an industry- leading product mix, includes quoting, ordering, delivery and after sales care. This will ensure that the business provides the very best experience for its customers at every stage. Polyframe has recently increased the headcount of fabricators at its two largest sites in Halifax and Norwich by 25% to satisfy increased demand and maintain its position as the UK’s leading fabricator of multi-system PVCu windows, doors and conservatories. The business has also made significant investments in infrastructure and equipment to further align all four production sites and enable them to deliver consistently high levels of quality and service. With Richard taking on new challenges, Phil Gray has become the new managing director of Polyframe Halifax. Phil, who has many years’ experience in the industry and joins Polyframe from the Epwin Group, is also based in Halifax. These new developments, along with offering a choice of five market-leading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell, show that Polyframe is dedicated to helping all customers to make the most of their PVCu business. With multiple profiles from one supplier, unrivalled marketing support and dedicated account managers, installers can rapidly expand their product ranges and achieve sustainable growth. www.polyframe.co.uk 39 STEPS (TO SUCCESS) IN SIX MONTHS » » RECRUIT, RETAIN, REPEAT. This is the mantra it would seem bosses at award-winning manufacturer Quickslide have lived by for the last six months, after successfully taking on 39 new members of staff since April. Applicants who showed a natural aptitude for integrity alongside their own practical skills have filled positions in all areas of the company, including three sales account managers and 26 fabricators. The cohort is a combination of individuals both from within, and outside of the industry – a deliberate move in a quest to ensure continuous improvement. Managing Director Ben Weber explained: “Bringing in so many new faces could have been a challenge, but our employees have settled into life at Quickslide brilliantly. It was a conscious decision to look for individuals who aren’t so familiar with glazing, as in many cases it is the transferrable skills and personalities, not their knowledge, which makes them compatible. In order for us to continually move forward and remain one of the leading providers of our products, it’s important that we consider how the team blends together and where strengths lie.” Among those joining Quickslide is Sandra Berg, a former employee who took time out of her marketing role to travel. Returning as Marketing Manager, she is responsible for upholding the brand credentials of Quickslide, and maintaining a two-way dialogue between the company and its installer customers which communicates the great service and quality they have come to expect: “I missed Quickslide while I was away. I feel like I’m not just employed by them, but by all our customers, too. Now I’ve come back into the fold, the goal is to continue building up the trusted relationship we have with our Quickslide community and supporting their unwavering expertise. “People are the foundation of Quickslide, and its reputation. The employees shape the culture and they are the ones who must act in alignment with our philosophy to keep it alive for years to come. I haven’t met all of the new people yet, but hopefully they already feel the same sense of workplace family that the rest of us do.” www.quickslide.co.uk C L E A RV I E W-U K . C O M » D E C 2018 » 71