Clearview National August 2019 - Issue 213 | Page 16
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Big Bday for
Barnsley
Business
Barnsley based trade
fabricator Euroglaze is
celebrating both its 40th
anniversary in 2019 and
its 35th anniversary as
a REHAU customer –
setting something of
a record in the UK.
» » THE COMPANY, WHICH IS STILL
owned and run by the Nettleton family who
founded it back in 1979, is REHAU’s longest
running customer, having notched up 35 years
of unbroken partnership.
Martin Nettleton, who succeeded his
father Alan as Managing Director in 1999,
says that the strength of Euroglaze remains
its distinctive blend of smart and friendly
customer service and precision quality
products.
The company is renowned for the fact that
it uses a lean manufacturing model based on
advanced Japanese production techniques, and
has long prided itself on the fact that it offers
a truly comprehensive range of top quality
REHAU products – from fire rated windows
and vertical sliders to casements and even the
brand new REHAU RIO flush sash.
REHAU has been quick to congratulate
Euroglaze on its ongoing success. Martin
Hitchin, REHAU UK’s CEO, says: “We are
delighted to have worked with Euroglaze
for over 35 years and to have such a strong
partnership with Martin and his team. We
really value our business relationship with
Euroglaze, and we would like to thank the
team for making our partnership such a huge
success for both our businesses.”
Euroglaze has adapted constantly over the
past 40 years to remain at the very forefront of
the PVC-U market in terms of efficiency and
service, continually adding new products and
new features so that customers simply don’t
need to go anywhere else.
16 » AUG 2019 » CL EARVI E W- UK . C O M
Managing Director Martin Nettleton
As well as a market leading three day
lead time on standard frames and an online
ordering portal for example, it also has
a bespoke software system which offers
paperless despatch and delivery and tracks
everything from the packing of ancillaries to
the unloading of vehicles to ensure that every
order is received in full.
Martin Nettleton adds: “We can match all
of the big super fabricators in terms of range
and value, but we can easily top them when
it comes to precision quality, efficiency, and
customer service. Our systems and processes
mean customers can take for granted the fact
that their orders will be on time and in full,
but they also know that they can just lift the
phone at any point and talk directly to me or
to any of our experienced customer service
team and get a fast and efficient response to
any question or query which might arise.”
Over recent years, Euroglaze has added
other new products to its group portfolio and
now offers PVC-U, timber and aluminium
composite windows and doors from the likes
of Internorm, Rationel and Sunflex from
its sister company Ecotec, alongside its well
established REHAU product range.
This, Martin says, is part of its future
strategy as it adapts to growing demand from
customers servicing the premium market.
He explains: “We produce around 900
frames a week in PVC-U and that remains the
core of our business, but we have successfully
diversified more recently and added an
extensive range of more specialist products to
open up exciting new opportunities for our
customers.
“We’re incredibly proud of our 40 year
heritage, but we never want to stand still
and we’re constantly looking at how we can
improve and develop. That extends from our
products to our entire team, and from our
factory to our vehicles. We have no ambition
to be the biggest fabricator in the UK, but we
have always aimed to be the best.”
www.euroglaze.co.uk