Clearview National August 2017 - Issue 189 | Page 27

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GGF RAISES PROFILE AT TRADING
STANDARDS CONFERENCE
The GGF attended and presented at the annual
Chartered Trading Standards Institute (CTSI) Conference
and Exhibition at Harrogate on 27-29 June.
» » AT THE EVENT, BRIAN
Smith, GGF Director of Home
Improvement and Membership
([ictured) presented the GGF’s
consumer support to dozens of
Trading Standards Officers from
all across the UK and Northern
Ireland. The presentation covered
all the key areas within the GGF’s
Consumer Code - the only CTSI
approved code in the glass and
glazing industry. Brian stressed
the Code’s robustness and how all
consumer facing GGF members
have to adhere to the code.
He also spoke about
MyGlazing.com – the GGF’s
award winning consumer advice
web site and its consumer
protection schemes – including
the Conciliation Scheme and the
improved Deposit Indemnity
Fund.
James Lee, GGF Director of
Marketing and Communications
also attended the conference and
commented, “It was a great event
for meeting not just Trading
Standards Officers but also to
engage with key influencers from
like-minded organisations.”
These included the Advertising
Standards Authority, Citizen’s
Advice, Department of Business
Energy and Industrial Strategy
(BEIS), TrustMark and of course,
the CTSI.
The GGF also raised the
question of Trading Standards’
role and policing the industry
at the business plenary “What
will Responsible Business look
like in 2025” hosted by Declan
Curry, business broadcaster,
journalist and writer. The
subsequent responses and debate
proved interesting with some in
the audience of 300 expressing
concerns about enforcement of
legislation whilst others felt the
ongoing growth of the digital
age will aid the policing, not
only by exposing more rogue
companies but also by providing
the information, digital tools
and education to help companies
become more informed and
compliant.
Brian Smith concluded,
“It was a full on few days at
the conference and exhibition
but one which was extremely
worthwhile.”
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