Clearview National April 2020 - Issue 221 | Page 84

BUSINESS Risk beyond your comfort zone Successful entrepreneurs are risk takers, but their risks are both understood and managed. This is the trick when running a business: not that you don’t take any risks. Rather that you understand the risks that you are taking and try to keep them to a minimum. » THERE IS AN OLD SAYING THAT prevention is better than cure. When it comes to business risks, that is definitely the case. This article looks at some of the risks that should be considered by anyone running an installer business. Very often, taking some simple actions can help avert a crisis. Although most businesses won’t go bust from these risks, some will even when they were totally preventable. This article looks at some of the cases where this applies. RUNNING OUT OF CASH The most common fatal problem for businesses is running out of cash. There are several ways this can happen. As you grow you can lose track of profitability. Costs might have increased significantly without you noticing. Alternatively, you might have started taking on unprofitable jobs as people with less experience did the estimating. Almost the most upsetting is “over- trading” when you are growing fast with 84 » A PR 2020 » CL EARVI E W- UK . C O M profitable work. Then you run out of money simply because there is too much work- in-progress to fund ahead of finishing and getting paid. FRAUD AND THEFT BY EMPLOYEES Once I employed a young guy whose father was a very senior business leader. I guess that he was used to the expensive things of life. We did wonder how he could afford his nice new motorbike. When he went on holiday we found out. He was stealing from us, selling our software on eBay. The police weren’t very helpful and didn’t even ask eBay questions when they could ask. As a result, we didn’t know the extent of the theft which could have been tens of thousands of pounds. Fortunately, it didn’t take the company down but persistent theft, not doing the hours claimed and similar scams can badly impact your business. In the worst case they can cause it to fail. It’s worth watching out for suspicious behaviour or a lifestyle not justified by the salary. In addition, spot checks on where people are can help too. Alternatively, you could use tracking technology from a company like mine, Powered Now, to help confirm that all commitments are being kept. ‘prevention is better than cure’ The most damaging and most common fraud is when the person who runs the finances misbehaves. A red flag is when they never take holidays. They may seem ultra- loyal, but it is possible that instead they are covering their tracks. One way that I have tried to combat this in my own businesses is to ask occasional questions about items on the bank statement. Knowing that you are following what’s going on is probably the quickest and simplest way of reducing the chances of fraud.