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Near perfect delivery record
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CUSTOMERS OF Rapierstar , the leading fastener supplier to the door and window industry , are benefiting from its latest investment in logistics and supply chain technology as it reports a near perfect record in on time in full ( OTIF ) deliveries over the last 12 months .
The company ’ s latest customer service data reveals that 99.4 % of all orders last year were delivered OTIF and error free , when promised . This record high figure comes at a time when Rapierstar has increased its customer base to supply a market share of over three quarters of the UK and Irish window industry , and it has increased stockholding at its warehouse and distribution centre to over one billion screws .
Rapierstar operates from a purpose-built head office and 100,000 sq . ft . bonded distribution centre near Congleton in Cheshire , with supporting sites in Belfast and Norwich ensuring smooth distribution to all parts of the British Isles .
Its own branded products are designed and manufactured to exacting speed of insertion , strength of drill point and high plating standards , with quality assured through comprehensive testing at both its manufacturing plants and its ‘ in-house ’ R & D test facility at Congleton .
www . rapierstar . com
Striding Ahead
Customade Group has rounded off a historic year since it merged with Polyframe and is on course to double its scale to become a £ 200 million business .
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NOW COMFORTABLY the biggest fabricator in the UK with revenues of more than £ 100 million , the group is poised for an era of rapid growth with new group chief executive David Leng driving its ambitious plans .
David Leng , who was formerly Synseal Group ’ s chief executive officer , joined Customade Group in February . He is leading the next phase of development for the business , which has invested £ 2.5 million in site developments , machinery and IT in the last 12 months .
A substantial investment programme of £ 2.5 million across several manufacturing sites has significantly increased Customade Group ’ s capabilities and doubled production output . Three of the group ’ s nine sites in Livingston , Gloucester and Norwich have recently expanded to cater for increased demand across both PVCu and aluminium . With additional capacity and unrivalled purchasing power , the group has welcomed more than 500 new customers on board .
Customade Group is a collective of specialised companies with a combined product portfolio that is unmatched by any other fabricator in the industry .
www . customade . co . uk
FORGING AHEAD WITH FACTORY EXPANSION
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AFTER 2018 SAW RISING DEMAND for its outstanding aluminium glazing products , Devon ’ s Fenster Fabrications has acquired a new building to expand its operation .
Over the last 11 years , Fenster has gradually risen to become one of the South West ’ s leading aluminium suppliers , offering the full range of Smarts window and doors alongside its own premium-quality sliding door , Üni _ Slide .
The fast-growing firm now not only works with dozens of installers across the region , but also some of the country ’ s most respected architects and commercial developers , and last year even featured on hit ITV home improvement show Love Your Home & Garden .
Fenster is significantly upping its capacity , allowing it to meet consumers ’ increasing appetite for high-end , wide-span aluminium glazing products .
Managing Director Tony Drake commented : “ There ’ s no doubt – consumers are a lot more demanding than they used to be , and the stylish , robust products we offer at Fenster are just what many discerning endusers are looking for .
“ Faced with rising demand , we ’ ve taken the decision to expand our fabrication space , letting us increase volumes , and providing us with an excellent foundation for our future growth .”
www . uni-slide . com
10 » APR 2018 » CLEARVIEW-UK . COM