Clearview National April 2016 - Issue 173 | Page 12

INDUSTRYNEWS Taking the pain out of day to day tasks Benjamin Dyer of Powered Now examines how to run your installation business so that you make more money. »»IT’S FEELS LIKE A CRIME WHEN you put in a huge amount of work but don’t make much profit. That can come from bad organisation, paying too much for materials and other things like not investing where you should. The good news is, life should be different and in this article, I try to stimulate some thinking of how it can be. HAVING MATERIALS TO HAND A quick rule of thumb says that it will take an hour if you need to buy any materials after you are on site. That’s driving to the wholesaler, parking, finding the right products, queuing up to pay, loading the goods and taking them back to site. And we haven’t even talked about the disruption to the flow of work. You may also end up paying full retail price with cash required on the nail, rather than 30 days credit. It’s simple. Being disorganised in this way costs real time and real money. GET THE BEST FROM YOUR PEOPLE A friend was telling me that he keeps his team working (outdoors) whatever the weather. Unfortunately the team seemed to have different ideas when it was raining or snowing! I don’t know how much loyalty his staff have, however, running your team so that they are loyal and take pride in their work will save money and lead to more referrals. It also means less rework and even less unnecessary “resting”. Some quick tips to help this to happen are to praise people in public but always raise issues in private. Also ask staff for their opinion. Be flexible if they have personal problems. Most will repay this effort many times over. SPEND WHEN IT’S RIGHT Scrimping is strangely not always the best way to save money. Sometimes, the best tools enable you to do a better job more quickly, and they last longer too. Spending out actually saves money in the longer term. “Buy quality tools, they pay for themselves over and over again. Good tools turn into more profit.” That’s the view of David Stewart of Stone Classics. Using apps and computer systems can also fall into the same category. There’s now a lot of technology available to help installers, including Powered Now from my own company. Using solutions like this, you can save time and improve efficiency. USE HIGHER PAID STAFF ONLY WHERE IT MAKES SENSE Many installation jobs require a range of skills. The most skilled require the highest pay. So where possible, use cheaper staff on tasks that take less skill. The MD of fast growing The Landscape Company, Matthew Stevenson, suggests: “Using apprentices is a cost effective way to employ young people … the payroll saving compared with employing someone in the conventional way can be up to 50%, and the government also gives you a grant to help.” WATCH COSTS INTELLIGENTLY We only have a certain amount of time available in the day, so there isn’t enough to worry about everything. Be committed to keeping costs down, but start with the biggest annual expenditures and then work downwards. You can’t save much from the £100 annual public liability insurance bill, but a van lease might really repay hours spent shopping around. ORGANISE, ORGANISE, ORGANISE Most of what has been talked about here can be simply described as “being organised”. Like most of life, thinking things through first then working hard is what produces the best results. The installation game is no different, so all of the best with your efforts. www.powerednow.com 12 » A PR 2016 » CL EARVI E W- UK . C O M