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VEKA : The Ultimate Game-Changer for Frameline
Liverpool-based Frameline , teamed up with VEKA as its new supplier .
Transitioning to a new systems house is a significant decision for any company but Frameline says it is the ‘ best decision they ’ ve ever made ’.
Ahead of the move , Frameline recognised the importance of meticulous planning and expert guidance to navigate this change effectively . The business needed assurance that the transition would be smooth , without compromising the quality and efficiency of their manufacturing processes .
In a quest for excellence , Frameline welcomed the support of VEKA ’ s Technical Service Engineer , John O ’ Neill , to ensure a seamless transition and optimised operations when moving to VEKA .
Equipped with unparalleled expertise and a commitment to excellence , John collaborated closely with Frameline ’ s Internal Production Manager , Kris McCullough .
During the changeover process , John and Kris worked tirelessly as a unified team , ensuring every aspect of the transition was meticulously planned and executed . Their seamless collaboration was instrumental in facilitating a smooth transition , instilling confidence in Frameline ’ s decision to partner with VEKA .
Kris McCullough , said : “ Moving over to VEKA was the best decision we have ever made .
“ The main draw for Frameline was to future-proof the business , and after speaking with the VEKA team , we knew straight away they were a company who could supply all our needs .
“ John ’ s attention to detail and proactive approach ensured that no aspect of the transition was overlooked . From fine-tuning machinery to troubleshooting potential issues , John ’ s expertise and guidance were invaluable in optimising Frameline ’ s manufacturing processes .”
Beyond resolving technical challenges , John provided comprehensive product training to empower Frameline ’ s team with the knowledge and skills needed to maximise the potential of VEKA products .
This commitment to ongoing support ensured that Frameline remained at the forefront of industry knowledge , driving continuous improvement and innovation .
“ Thanks to John ’ s expertise and support , we successfully transitioned to VEKA systems with minimal disruption to operations ,” added Kris .
The partnership between VEKA and Frameline is now flourishing , with both parties reaping the benefits of enhanced manufacturing excellence and product quality .
Gerry O ’ Brien , Operations Manager at Frameline , added : “ Choosing a new Systems House is not a decision to be taken lightly , but the relationship we built with VEKA before taking the leap reassured us that we were in safe hands . It was a huge decision for our business , and something we had never considered in almost 20 years , but the process was exactly as planned .
“ From a quality product backed by all the latest standards , with a proactive technical team second to none and a customer service team whose motto seems to be ‘ you talk , we listen , problem solved ,’ all backed with three quality deliveries a week – the choice was clear .”
If you would like to discuss how VEKA could support your business , please contact Jonathan Greenwood , National Sales Manager – jgreenwood @ veka . com
12 OCTOBER 2024 CLEARVIEW-UK . COM