» THE NUMBER OF FIRMS using Tommy Trinder for their quoting has continued to grow too, with 247 more installation companies signing up to use the service over the last twelve months. But it’ s not just new business that is fuelling the growth in quote volumes, explains Chris:“ Having a full suite of materials- timber, aluminium, steel and PVCu- available to touch, show and sell is really boosting the numbers. We’ re seeing a rising incidence of installers combining multiple materials in one quote – a timber front door, an aluminium bi-fold and some PVCu sashes on the same job is not uncommon, for example. These mixed material projects are leading to higher

average quote values- typically, in the region of £ 7,300.

“ Premium features are a factor too; foils, dual colours, dummy vents, mechanical joints, flush casements, surface mounted bars and premium ironmongery are all trending upwards. It’ s easy to show these off on the Tommy platform in

a very visual way, and when it’ s easy to show it’ s easy to sell.”

Notably, more than a third of quotes sent to homeowners during January were accompanied by a visualisation;

“ The makeover tool, where installers provide a mockup to the homeowner of their new windows in situ, is definitely becoming a staple part of the quoting process,” says Chris.“ When you consider the ease with which consumers are able to model other significant purchases like cars or kitchens, it feels inevitable that offering the client a visual of windows and doors will become the norm. Customers love being able to‘ try before they buy.’”

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