Clearview 276 - November 2024 | Page 85

Installer Insight

PREMIUM LEAD SERVICE FUELLING HUGE GROWTH FOR INSTALLERS

» LEADS 2 TRADE , THE UK ’ s leading provider of double-qualified sales leads for the home improvement industry , is reporting continued success with its premium leads service for its trusted installer network .
It offers guaranteed booked appointments with double qualified customers
in postcodes of the installers ’ choice . These aren ’ t just any leads ; they ’ re thoroughly vetted prospects who are genuinely interested in what the installer is offering , with Leads 2 Trade organising an appointment for the installer to pitch .
The premium leads service is proving to be a gamechanger for installers across
the UK , helping businesses increase their conversion rates , boost sales , and accelerate growth .
The success of the service is evident from satisfied installer members . Kieran Mitton , MD of AWC Windows and Home Improvements in Oldham , said : “ We are converting at least an extra six jobs per month , and the average order value has also risen thanks to premium appointed leads . We are looking to grow up to 60 % as a result .”
Shaun Ellison , MD of Barriertherm Windows and Doors in Stockton , shares similar success : “ Since we started taking premium appointed leads , our sales have gone up around 60-70 %, which has increased revenue for the business massively with
the prospect of growing the company .”
And Craig Eadie , MD of CDE Windows and Doors in Scotland , added : “ We were already competitive , but with premium appointed leads , we now have even more of an edge . They have helped us add an extra 20 jobs in a month and have given our sales staff increased potential to sell .”
What sets Leads 2 Trade ’ s Premium leads service apart from other leads is that the lead only goes to one other installer , giving members a fifty-fifty chance of winning the work and a significant advantage . And installers don ’ t have to pay for the lead unless they sit and pitch it , further minimising any risk .
www . leads2trade . co . uk

RISA Enhances Customer Support With New Website

» RISA HAS LAUNCHED A NEW AND improved website , one that offers installers and homeowners a more professional and user-friendly experience , as well as providing a modern and intuitive platform to showcase the range of outstanding services on offer from the GGF Group ’ s inspection provider .
Dave Mechem , Director of Inspection and Assessment at RISA , commented : “ The new site is the latest in a series of initiatives that have been introduced to further enhance our service to FENSA Installers and homeowners .
“ It has been carefully designed to provide a high-quality experience for users , one that ’ s in keeping with RISA as a forward thinking and innovative brand .
“ This includes a much easier and more convenient way of booking inspections – and the option to pay .
“ New enquiry forms will help us to triage customer requests , prioritising those that are most urgent and ensuring quicker response times . In addition , the website is now connected to our CRM , which again will allow us to process enquiries more quickly and accurately , as well as the ability to provide valid quotations within a matter of hours – a significant improvement as this is something that may have taken days with our old system .”
The new website will also allow users to take advantage of RISA ’ s popular Independent Expert Witness service , which was introduced as an option for when disputes arise between homeowners and installers , as an alternative solution to court proceedings is favoured .
It also provides easy access to any Section 75 reports provided by RISA – concerning installations that have been financed on a credit card or loan and thereby protected by the Consumer Credit Act – as well as RISA ’ s Pulse Testing Service .
Offered as an alternative to trickle vents , pulse testing is available to all homeowners and installers and is designed to demonstrate the airtightness of a building pre and post installation . If the reading doesn ’ t change , then installers have certified evidence that additional trickle vents are not required .
www . risaltd . co . uk
CLEARVIEW-UK . COM NOVEMBER 2024
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