» SOFTWARE PIONEERS , Tommy Trinder , has taken the unusual step of openly sharing sensitive key metrics that allow visitors to track the company ’ s performance and growth on their newly updated trade website . |
“ We believe our numbers tell a powerful story of how our industry is changing ,” says Tommy Trinder ’ s founder and CEO Chris Brunsdon . “ From one man-bands to nationals and from the highlands to the channel islands , glazing firms |
are going digital with their selling process . By openly sharing our data with the trade , we are hoping to bring attention to the scale of the shift that is taking place .”
Some of the numbers published on Tommy Trinder ’ s new website are indeed striking . At the time of writing the website is suggesting that some 30,000 quotes are prepared for homeowners via the Tommy platform every month , at a value of ( a somewhat eye-watering ) £ 219 million .
“ Even we find the numbers a bit nuts ,” says Chris . “ It ’ s remarkable that in two years , we ’ ve seen the values quoted by installers on Tommy go from under £ 100 million a month to over £ 200 million a month . Interested parties can now literally ‘ watch this space ’ to
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see how quickly that increases to £ 300 million per month !”
Another big number tracked on the site is the volume of makeovers prepared by installers ; currently sitting at just under 5,000 per month and trending upwards .
“ The makeover tool , where installers provide a mock-up to the homeowner of their new windows in situ , is definitely becoming a staple part of the quoting process ,” says Chris . “ When you consider the ease with which consumers are able to model other significant purchases like cars or kitchens , it feels inevitable that offering the client a visual of windows and doors will become the norm . Customers love being able to ‘ try before they buy .’”
www . tommytrinder . com
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