Glass & Sealed Units
Flying the flag for a sustainable future at Glasstec 2024
» QUANEX COMPANY EDGETECH will be exhibiting its renowned product range at Glasstec 2024 , 22 to 25 October ; its international sales team will welcome visitors at stand D 67 in hall 17 at the Dusseldorf event .
This year ’ s Glasstec focus on decarbonisation , the circular economy , and digital technologies aligns with the growing importance of climate change .
It makes Edgetech , with its 35-year track record of helping ambitious IGU manufactures produce outstanding glass units
– which themselves then go on deliver superb thermal efficiency in finished buildings – an ideal fit for the event .
“ In the years ahead , it ’ s likely that high-performing glass units will become more crucial than ever ,” comments Tony Palmer , Edgetech ’ s Head of Sales .
“ Insulating glass windows installed today need to deliver energy efficiency , sustainability , durability , and comfort for decades to come .
“ The thermally separated edge seal is a critical component in achieving these goals .”
Super Spacer ® T-Spacer ’ s unique shape , which ensures the integrity of the edge seal , reducing tension on the butyl cord and secondary seal , will be on show .
The product allows for both automated and manual application , making it suitable for flat and free-form glazing . A spectacular curved unit on display will demonstrate to visitors the capability of Super Spacer ® to enable architects the freedom to design without limits .
With its low thermal conductivity value of 0.015 W / m 2 K , T-Spacer Premium also effectively prevents thermal bridges , reducing energy loss and improving indoor comfort .
Super Spacer ® products hold the Passive House certificate and a 40-year warranty , offering architects and specifiers a reliable , future-proof solution .
Live demonstrations of Super Spacer ® application on stand will show how it can be applied with precision to all sorts of glass units , ensuring exact parallelism from XXS to XXL glazing , from rectangles to complex shapes .
Additionally , Super Spacer ® is available in a range of colours to match various design aesthetics .
“ By offering automated production and warm edge as standard , insulating glass manufacturers and processors should visit the Edgetech stand to experience firsthand how they can position themselves for future success ,” Tony concludes .
www . edgetechig . co . uk
Survey shows strong customer sentiment for products and services
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» LEADING SPACER MANufacturers Edgetech , a Quanex company , have received encouraging feedback in the results of the latest of their regular customer surveys .
The survey , conducted between 29th April and 24th July 2024 , gathered feedback from customers across the UK .
Overall customer sentiment was exceptionally positive , with respondents praising Edgetech for its prompt and on-time deliveries , excellent communication , and helpful customer service team .
The company ’ s commitment to customer satisfaction is evident in its high net promoter score of 48 .
Customers highlighted the ease of ordering through
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Edgetech ’ s online system , with many praising the speed and efficiency of the order processing and delivery .
One customer commented , “ The service is always at 100 %. There seems to be good communication throughout the team . “ The products speak for themselves , they are consistent and we get good quality feedback from our customers on how neat the warm edge spacer looks within a sealed unit .”
“ We are delighted with the positive feedback from our customers ,” said Paula Considine , Customer Services Manager at Edgetech .
“ Their satisfaction is a testament to our team ’ s dedication to providing exceptional products and services . We
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will continue to listen to our customers and strive to exceed their expectations .”
Edgetech remains committed to building strong relationships with its customers and delivering innovative solutions that meet the evolving needs of the industry .
“ Despite the great feedback we ’ ve received , we ’ re
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not complacent ,” Paula continues .
“ There ’ s always room for improvement , and in the months ahead we ’ ll continue striving to further improve product quality , consistency , and the standard of service our valued customers receive .”
www . edgetechig . co . uk
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70 OCTOBER 2024 |
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CLEARVIEW-UK . COM |