Conservatories & Extensions
2024 predictions eerily on the money , six months in
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LUCA MUSPRATT , BUSINESS DIRECTOR , WARMER ROOF
» REFERENCING BACK Warmer Roof ’ s 2024 predictions in January ’ s editorial in Clearview , uncertainty was suggested . Six months later , that came to all fruition .
With a frantic late call for a general election , a disappointing Euro 2024 final , the wettest summer since living memory amongst other events … Warmer Roof has hit its
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markers with new production innovation and introduction into the market .
From the outside , it ’ s clear to all that we ’ ve already exceeded expectations in Q1 and Q2 and we expect a continuing trend for Q3 and Q4 to round off a successful 2024 .
The introduction of the new Warmer Beam flat roof system offers a complete one-stop shop flat packed kit ; warmer , faster and cheaper than anything alike . Coupled with the industry-leading S1
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Sheerline lantern , which we now manufacture in-house after the acquisition of over £ 300,000 in new machinery , we do not like to stand still .
To keep this year ’ s trend of charging forward , Warmer Roof has another exciting new product to shout about with the new strapline of ‘ TRUSS FREE ’. Now , unlike most other systems , thanks to our new structurally-tied Glulam Eaves beam , your Warmer Roof can have a vaulted ceiling without the need for unsightly internal
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supports creating a cluttered look , or heavy steel inserts placing unwanted pressure on your supporting structure .
Zero tie wires . Zero internal truss supports . Zero heavy duty steel boomerangs and up to 8m spans . Warmer Roof is covering all bases for our customers to truly succeed .
Find out more today
www . warmeroof . com or
speak to our technical team
for more information on
technical @ warmeroof . com
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Platinum award for conservatory company ’ s customer service
» JAMES OLIVER CONSERVATORIES has recently been recognised for its outstanding customer service . After first receiving the Gold Trusted Service Award in 2021 , the Lincoln-based business has now achieved the rare Platinum Trusted Service Award from Feefo , the independent review platform .
Announced annually , the Feefo Trusted Service Awards help promote companies that have demonstrated a commitment to and delivered outstanding customer service .
James Oliver Conservatories was presented with a Platinum award for achieving an average customer score of 4.8 / 5 . In the assessment period , the company received over 50 five-star reviews , contributing to a total recommendation rating of 96 %.
Tom Oliver , Managing Director at James Oliver Conservatories , commented : “ We take tremendous pride in the customer feedback we receive . Everyone at James Oliver Conservatories is fully committed to providing our customers with the highest quality of service . We were delighted to be recognised with this Platinum Trusted Service Award .
“ We aren ’ t going to rest on our laurels , however ! As we grow and develop as a business , so too will our commitment to ensuring our customer service remains the best in the industry .”
Greg Kane , Conservatory Outlet ’ s CEO , continued : “ Tom and the team at James Oliver Conservatories have dedicated a lot of their resources into continuously developing their customer service team . On top of that , they are a leading example of how to utilise positive feedback to grow and develop their sales and installation processes .”
The Feefo Platinum Trusted Service Award isn ’ t the only accreditation that James Oliver Conservatories has received this year . After undergoing an evaluation from Conservatory Outlet ,
the second-generation business has been officially named a Conservatory Outlet Premium Retailer .
Commenting on being recognised as a Premium Retailer , Tom Oliver adds : “ We ’ re now the only Premium Retailer in Lincolnshire , which is a huge accolade for the business .
“ It sets us further apart from our competitors and gives our customers extra reasons to entrust us with their home improvement projects , be it a new door , some windows or the design and build of a luxury living space .”
www . conservatoryoutlet . co . uk
60 AUGUST 2024 CLEARVIEW-UK . COM