Clearview 273 - August 2024 | Page 32

Aluminium Extra

An all-access pass to Alchemy with Ray Mansell

Ray Mansell , managing director of Alchemy gives Clearview readers a behind the scenes insight at how the Walsall based aluminium window and door fabricator is so successful . Ray having been at the company since its inauguration in 2005 , he has worked his way up to Managing Director status and is responsible for contributing to the year-on-year development of Alchemy ’ s manufacturing diligence .

First and foremost , Alchemy is about its people . Our team and team ethics are second to none . This is reflected in our reputation for our customer centred service , focusing on creating lasting relationships with our customers and delivering high quality aluminium products . The popularity of aluminium products in the residential market has surged in recent years due to it numerous benefits including sleek aesthetics , performance , durability , and environmental sustainability . At Alchemy we offer our extensive experience to collaborate closely with our customers , ensuring the delivery of high-quality products and services to meet their specific requirements .
We assign dedicated client liaison teams to work closely with clients throughout the entire project lifecycle , from initial consultation to assistance in the final installation . This comprehensive approach ensures that customers ’ visions and requirements are fully understood and met . From the outset , customers are assisted in selecting the right products for their projects , offering expert advice through experience to ensure that their choices align with both aesthetic preferences and functional needs . This support helps clients make informed decisions , leading to greater satisfaction with the final product .
Alchemy ’ s commitment to customer satisfaction extends beyond installation support , their technical support team possesses thorough knowledge of all their systems and products , allowing them to address any customer concerns or offer expert advice as needed . Additionally , their comprehensive after-sales service ensures that customers continue to receive support long after a project is completed .
Absolutely , knowledge and experience has been a key driver for the business , for instance , Alchemy has honed its manufacturing processes to consistently produce top-tier aluminium products . Investing in innovative manufacturing techniques and implementing stringent quality control measures to ensure the consistency our customers ’ demand . Clients who have come to expect that every product fabricated meets the highest standards of quality and performance . By maintaining our strict controls throughout the manufacturing process , we can ensure that customers receive products on time ,
Experts In Specialist Aluminium Glazing
at the price quoted and delivered directly to site .
Aluminium valued for its strength and low maintenance , is the perfect choice for windows , doors and curtain walling products for both commercial and residential projects . Alchemy offers a comprehensive range of aluminium products from all the top system houses in the UK including Smart Aluminium , Reynaers , Senior Aluminium Systems and Technal by Hydro . Environmentally sustainable , Alchemy work with System houses with sustainability at their core .
Manufactured to the highest standards , Alchemy ’ s products meet and exceed modern building standards and are fully customisable in terms of colours , finishes , and hardware .
Products available include :
• Aluminium Windows
• Aluminium Bi-folding Doors
• Sliding Patio Doors
• Curtain Walling
• Commercial Aluminium Products
• Aluminium Heritage Windows & Doors
To discuss how Alchemy can support you with you next project , please contact Charles Church directly on 01922 634009 or email sales @ aaasltd . com
32 AUGUST 2024 CLEARVIEW-UK . COM