Conservatories & Extensions
Celebrating 35 Years of Excellence
After seeing an advert in a local magazine , the husband-and-wife team of Paul and Caroline Chenery took a chance . They jotted a telephone number down , had a conversation and started Premier Windows & Conservatories .
That was in 1989 , a year that saw the debut of Sky Television on British television screens and the first proposals of what a ‘ world wide web ’ could look like . A lot has changed in the years since . But Premier hasn ’ t changed a great deal . Sure , the premises are now bigger and its customer base is now far larger than it was in those early days , but the Oswestry-based installer of windows , doors and living spaces has remained committed to providing a truly first-class service and ensuring the company is family-run .
“ Since starting the company all those years ago with my husband Paul ,” Caroline begins , “ we ’ ve ensured that Premier has a real family feel . Even with our growth and expansion , we ’ ve kept family front and centre .
“ We think it ’ s incredibly important to do so at a time when that ’ s becoming increasingly rare in the industry . It also allows us to blend those family values with our ethos of improving every home ; it ’ s something that really resonates with our customers .”
After enjoying further growth , Premier relocated to bigger showrooms twice – first in the early 1990s and then again in the late 2000s . In 2008 , the company joined the Conservatory Outlet Network , enabling them to benefit from an exclusive product range , marketing support and further investment in their Oswestry showroom .
Today , Premier stands as the sole Premium Retailer in the area , having just been audited and accredited by the Yorkshire-based manufacturer .
“ We ’ re thrilled with the ongoing support of Conservatory Outlet ,” Caroline continues .
“ They ’ ve helped us a great deal , enabling us to grow and get to the point where we can celebrate 35 successful years as a family business .
“ Looking to the future , Premier ’ s focus will always be the same it has been : transforming homes , providing the best service possible and putting family first .”
It ’ s with the future in mind that Caroline has recently announced that she ’ ll be following in the footsteps of her husband Paul and taking a step back from the business they founded 35 years ago .
However , Premier will remain within the Chenery family as Paul and Caroline ’ s eldest son , Ben , will continue to run the business . Ben started his career as a fitter , before becoming General Manager in 2013 and then becoming a Director four years later .
Ben will be joined in the day-to-day running of Premier by his wife , Kelli , who recently joined the company after working in HR for a nationwide company . She ’ ll be responsible for the day-to-day management of the office and will become the first point of contact for customers , whilst Ben will continue overseeing Premier ’ s installations and the operations side of the business .
“ I ’ m delighted that Kelli has joined Premier Windows & Conservatories ,” explains Ben . “ Premier has been a family business for the past 35 years and as we celebrate this important milestone , I ’ m glad that we ’ ve ensured Premier will continue to be family-owned and family-run long into the future .”
Speaking about Premier ’ s 35th birthday and the change of management Conservatory Outlet CEO , Greg Kane , commented : “ We feel extremely privileged to have worked with Caroline , Paul and Premier since 2008 and witnessed their incredible growth over the years . Premier has stood the test of time to become the best installer in the area .
“ I wish Caroline a very happy and well-deserved retirement and I ’ m thrilled that with Ben and Kelli at the helm , they ’ ll continue to provide their customers with a top-class service . I look forward to many more years of a successful relationship with them .”
www . conservatoryoutlet . co . uk
CLEARVIEW-UK . COM JUNE 2024
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