Business News
‘ Never Miss a Trick ’
» MARKING 40 YEARS OF OUTSTANDing service , Bill Butters Windows has a fantastic reputation among domestic and trade customers across the south of England . Now , Managing Director , Paul Kelly , has leveraged the Tommy Trinder platform to supercharge sales and quoting – “ We ’ re so pleased with Tommy Trinder . If you haven ’ t got it , it ’ s your loss I ’ m afraid . You ’ re missing a big trick if you ’ re out there trying to sell windows and doors without it .
“ Lots of people can ’ t visualise what a window is going to look like . With Tommy , it ’ s all there – the colour , the glass , the handle , viewed from inside , outside , everything .”
Sales Advisor Stuart Miller has been impressed by the positive customer feedback – “ It ’ s definitely helped us get more sales , but it ’ s also helped us convert those sales a lot quicker and easier . I take out my tablet , sit down at their dining table and start drawing out their window , superimpose it onto a picture of their house … they nearly fall off their chair ! They ’ ve never seen anything like it .
“ By designing the windows with the customer in their own home you ’ re minimising all the questions – they know exactly what they ’ re getting and what it costs . It ’ s made my job 50 % easier .”
Paul and Stuart have found that daily admin has become a doddle with Tommy . Paul noted , “ If you value your time you ’ d be foolish not to use it .” Stuart added , “ Over an eight hour day it easily saves me two hours a day .”
Tommy Trinder has also enabled the team to be more flexible , as Paul noted , “ Your guys out on the road don ’ t need to come into the office ; they can do their quote from the coffee shop or when they ’ re sat in the van waiting till the next appointment ... It ’ s just a no-brainer .”
Despite a tougher market , Paul and the team are continuing to thrive , delivering great value and an unrivalled customer experience . In Paul ’ s words , “ Tommy Trinder helps you win sales , and that ’ s what it ’ s all about .”
www . tommytrinder . com
Partner programme announced profine UK Ltd is set to make a major impression in the window and door market in 2024 , with the launch of Kömmerling At Home , a partner programme aimed at manufacturers , installers , and other business associates .
» PARTNERS WILL GAIN access to more than just consumer leads , as it is comprised of a unique digital hub that delivers support tools and useful assets for marketing , technical and business needs , up-to-date industry-related news , and access to a greater understanding of Kömmerling ’ s extensive product range .
Arguably , the Kömmerling At Home Training Academy is likely to be one of the most important elements ; providing certified online training for the partners ’ employee learners ,
free live monthly online coaching webinars and access to an ‘ Ask an Expert ’ enquiry forum , among other functionality . Kevin Warner , sales and marketing director of profine UK and Kömmerling commented : “ Kömmerling At Home has been part of our strategic vision for the last 12 months . It is important that Kömmerling products stand out for our customers and the high expectations of consumers .”
www . kommerling . co . uk
CLEARVIEW-UK . COM MARCH 2024
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