Conservatories & Extensions
ISO Accreditation Conservatory Celebration
» CONSERVATORY OUTLET , THE Yorkshire-based manufacturer of windows , doors and other home improvement products , is celebrating after once again passing its ISO 9001:2015 assessment .
This marks yet another year the company achieved this globally recognised standard for quality management .
To achieve this International Standard , organisations must demonstrate their ability to provide products and services that meet customer and applicable statutory and regulatory requirements . They also need to enhance the satisfaction of their customers through the effective application and implementation of systems .
The ISO 9001:2015 certification acknowledges Conservatory Outlet ’ s high standards , with a clear and dedicated focus on performance , excellence and innovation within the fabricating and fenestration sectors .
Speaking after being presented with the renewal certificate , Scott Brittain , Conservatory Outlet ’ s Group Head of
Technical , Quality and Continuous Improvement said : “ This achievement underlines how committed the company is to the quality management system , ensuring that our Premium Retail Network and their customers receive market-leading products that truly are best-in-class in terms of performance , quality and security .”
“ The assessors were once again delighted with our exceptionally high standards . We ’ re thrilled with the feedback that we ’ ve received and we ’ re looking forward to working towards renewing and gaining further qualifications in 2024 .”
2024 is set to be another brilliant year for Conservatory Outlet , which has seen its Premium Retail Network record year-onyear growth over the past twelve months . The company is looking forward to its annual submission for its PAS24 accreditation early in the year and is set to expand its already impressive product portfolio with new advancements to its collection of windows and doors .
Managing Director of Conservatory Outlet , Mick Giscombe , concludes : “ Renewing our ISO 9001 accreditation for another year is an impressive achievement . It underlines how seriously we take quality and continue to push forward to make improvements across all aspects of the business , which only benefits our clients and customers .”
www . conservatoryoutlet . co . uk
Now that ’ s improvement … 2023 : A Record Year
» INSTALLER ERG SCOTLAND HAS posted record annual sales figures of £ 5.8m for 2023 , marking the end of another fantastic year of trading for the Invergordonbased business .
Covering the Highlands and Islands of Scotland , ERG has grown 30 % year-on-year and broken the £ 5.5m barrier for the first time in the company ’ s 50-year history .
Headed by the husband-and-wife duo of Ian and Greer Joy , ERG is now firmly established as one of the region ’ s largest home improvement companies .
Ian Joy , ERG ’ s Managing Director commented : “ We set an ambitious target to raise our business further . I ’ m delighted to say that everyone associated with the company has done a fantastic job in ensuring that we all have a record-breaking year .
“ The success that we ’ ve achieved , despite the tricky trading conditions and economic uncertainties , is testament to the hard work , tenacity and dedication of our staff members who work incredibly hard to deliver an exceptional service to the families and communities of the Highlands .
“ Our accomplishments this year are a testament to the hard work , tenacity , and dedication of our team . Together with the excellent operational advice , and marketing expertise from the teams at Conservatory Outlet and DigitalKOG , we ’ ve had a fantastic 2023 .
“ The support that we receive for being part of the Conservatory Outlet Network has meant that we ’ ve been able to quickly pivot our plans to react to ever-changing market conditions and stay ahead of the competition . Next stop £ 6m .”
Key to ERG ’ s monumental growth this year has been the adoption of new marketing strategies and continuing to work closely with their manufacturing partner , Conservatory Outlet .
The Scottish retailer has committed to growing their presence on social media and has undertaken several localised campaigns to boost brand awareness across the Highlands and Islands . To help achieve this , ERG ’ s sales and marketing teams have made the most of Conservatory Outlet ’ s free training courses , with individuals attending the West Yorkshire manufacturer ’ s social media roundtables and enrolling on the company ’ s sales and product training academy .
www . conservatoryoutlet . co . uk
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