‘ MOVE UPMARKET ’ CREATES DEMAND SURGE | |||
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» TOM BARFIELD , Business Development Consultant to Tommy Trinder , speaks to a lot of window installers ; he ’ s carried out more than 170 demos of the firm ’ s market leading sales app over the six months . And , according to Tom , when it comes to buying software , it ’ s all change :
“ During the pandemic it was all about saving time . But 2023 was totally different . The going got tough , and installers quickly recognised that there ’ s
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more to winning hearts and wallets than simply getting a quote out of the door . This year installers have been on the hunt for software that will wow homeowners .”
The rise and rise of Tommy Trinder is well documented ; from a standing start four years ago the firm has grown rapidly to become to go-to quoting app for over five hundred window installers . The ‘ flight-to-quality ’ amongst installers in 2023 has spurred further gains for the firm , with more than twenty
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installation companies now signing up to use the app every month .
Commenting on the changing role of software in the industry , Chris Brunsdon , founder & CEO of Tommy Trinder says :
“ It ’ s no wonder that installers are actively seeking out tools that will help them stand out from the pack . Tommy Trinder makes it easy to show off premium features such as foils , dual colours , dummy vents , mechanical joints , flush
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casements , surface mounted bars , premium ironmongery etc . in a visual and engaging way .
Another key weapon when selling to the premium market is the ‘ makeover ’. Tommy Trinder report that around 100,000 homeowners received a quote generated by the app in 2023 , and notably 60 % of quotes were accompanied by a ‘ makeover ’.
“ And , customers love being able to try before they buy - trying out different styles , colours and bar options and instantly seeing the results in situ . It all adds up to a memorable and compelling buying experience .”
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