Clearview 264 - November 2023 | Page 70

Aluminium Extra

Customer focus key

Specialist aluminium fabricator CDW Systems is continuing to prove the perfect partner for installers .
» THE GLOUCESTERbased company has added to its range in recent months to provide customers with the products that will help them win more business both now and in the future .
This has been followed up with the move to extend its office hours for customers , with the office now opening at 7.30am instead of 8am so staff are available for the times when customers need them the most .
Jeremy Phillips , CDW Systems ’ Group Chairman , said : “ 7.30am is a good time for our customers as they are loading up their vans and going
off to install and sometimes they want to discuss something with us . So , instead of having to wait until 8am , they can now get the ball rolling on any queries earlier and talk to us a little bit sooner .”
CDW Systems recently introduced Aluk ’ s Luminia F82 slimline bi-fold door and the Part L compliant 58BW / BD ( HI ) Window and Door System and will be launching Technal ’ s SOLEAL NEXT aluminium windows and TENTAL curtain wall to its product range to meet customer demand .
“ We have always supported our customers so they can meet the evolving demands
of the end user and all our new products are designed to meet and exceed the highest industry standards and it ’ s why we have not really seen a downturn ,” said Jeremy .
“ One of our strengths is that we have that mix between domestic and commercial and that , coupled with our experience , technical knowledge and
product range makes us the perfect partner for installers .
“ We are always listening to our customers , whether that is on what products they want or how we can help provide a better service to them , and that is vital for them in the current market .”
www . cdwsystems . co . uk

Glass act : Get the edge with glass box extensions

» LEADING ALUMINIUM trade fabricator Direct Trade Windows has expanded its product portfolio with high-quality glass box extensions , providing its customers with a unique competitive advantage .
The innovative structures are designed to completely transform living spaces , offering endless possibilities for architects and installers .
“ Our range of glass box extensions is customisable and available in various shapes and sizes , and can incorporate winter gardens , atriums , glass facades , balcony enclosures and glass window seats – and with minimal frames that prioritise thermal efficiency , they flood living spaces with abundant natural light ,” says Direct Trade Windows Director AJ Hassanali .
Glass box extensions are crafted from durable aluminium frames that ensure longevity and strength , and can be easily paired with Direct Trade Windows ’ range of steel-look aluminium bi-fold and sliding doors for a seamless aesthetic appeal .
In addition to standard offerings , Direct Trade Windows also supplies horizon roofs , an innovative design feature that
seamlessly blends vertical and pitched glass with glass-to-glass joints , opening up a world of possibilities for architectural glazing projects by creating an unmatched aesthetic impact .
The company also specialises in bespoke glass structures for installation or home improvement projects , including glass window seats , full height oriel windows , balcony enclosures , sliding windows
and wrap around balconies .
AJ concludes : “ The investment in glass box extensions has been extremely worthwhile , giving both our architect and trade installer customers a unique opportunity to enhance their projects with contemporary architectural designs while providing their customers with beautiful living spaces filled with natural light .
“ At Direct Trade Windows , we have an ongoing commitment to helping our valued customers stay ahead in an increasingly competitive market , and with our unique and bespoke glass box extension offerings , we ’ re providing not only a stunning architectural feature , but a way to maintain that vital competitive edge .”
www . directtradewindows . co . uk
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