BETTER CONNECTED : TEAMS WORK SMARTER
Business News
From Paperwork to Productivity
In an industry reliant on efficient processes and seamless communication , 5 Star has ditched the dependency on paperwork and disparate workflows and found a better way to stay in control . With over 40,000 installations under their belts , 5 Star knows exactly who needs to do what , where and when . But in order to thrive they needed to stop wasting time and streamline their workflow .
Andrew O ’ Neill , Operations Director explains : “ Despite having a system , we struggled with manual and time-consuming processes that hindered productivity and efficiency . Paperwork and re-entering information in different places were the norm , leading to delays , errors and a disconnection between teams . As a result , we lacked a holistic view of our operations , making it challenging to identify bottlenecks and areas for improvement .”
However , with the introduction of Origin ’ s bespoke CRM system , they can now focus on optimising their ideal workflow . Manual tasks were replaced with automated processes , freeing up valuable time and resources . The CRM serves as a central hub , providing complete visibility into the entire workflow , from initial enquiries to project completion and service calls . The management team can now monitor every
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we gain insight into sales performance to identify top-performing products and sales trends
” stage of the process , identifying and resolving issues promptly .
“ The difference is that Origin CRM software supports how we work . We have the ability to track business performance at a granular level , whenever we need it . By drilling down into data and analytics , we gain insight into sales performance to identify top-performing products and sales trends across our key areas . Plus , we can now better optimise our engineers ’ schedules , reducing downtime between jobs and maximising productivity .”
The unique selling point of a Origin CRM software lies in its customisation capabilities . Unlike generic , system-driven processes , this bespoke solution was tailored to suit the company ’ s specific workflow and business requirements . The CRM adapted to their existing practices , enhancing efficiency without disrupting established operations . It became a powerful tool that worked in harmony with their way of doing business , amplifying their strengths and facilitating growth .
Get in touch to see Origin CRM software in action : hello @ origin-software . com
BETTER CONNECTED : TEAMS WORK SMARTER
Minimise paperwork . Maximise productivity . Connect your entire workflow with Origin CRM software
Book a Demo 07507 947616 hello @ origin-software . com
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CLEARVIEW-UK . COM JULY 2023
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