Clearview 256 - March 2023 | Page 94

Business News

DIGITAL PLATFORM REACHES USER MILESTONE

» LESS THAN TWO YEARS after it was first launched , Epwin Window Systems ’ ground-breaking integrated digital platform , Connect , has reached the 1,000 user milestone . Gerald Allen , Head of Marketing at Epwin Window Systems , said : “ We ’ re delighted to have reached this milestone ! Connect was designed to make it easy for fabricators and installers to access the vast range of business support available to them by making it all available from a single access point . We ’ re delighted to see so many customers getting value from Connect and using it to drive sales and grow profit .” The bespoke digital platform has sections across various business areas . These include technical documentation and downloads on all Epwin Window Systems products as well as the
U-Comply N Customer Portal , which allows users to calculate the thermal efficiency ratings of their products . In addition , there is a comprehensive section to support commercial fabricators , including information on becoming an Approved Commercial Partner to unlock further opportunities . Registered users also have access to a
wide range of marketing assets including image and video libraries , bespoke creative services , brochure downloads and professional presentations . To further support customers ’ businesses , promotional websites , quotation and visualisation software are accessible . And , affiliate programs with exclusive discounts are also featured from Epwin Windows
Systems ’ approved industry partners .
Gerald said : “ We know our customers really value having everything together in one place . We also know many people simply didn ’ t appreciate the depth and breadth of support on offer until Connect launched .”
Connect works across desktop , mobile and tablet so Epwin Window Systems customers can access all the information they need 24 / 7 .
True to form for Epwin Window Systems , Connect has developed since its launch , with new information and functionality being regularly added . Further new features are due to be launched in the next few weeks , continuing to add to the platform ’ s value .
epwinwindowsystems . co . uk

Investing in new software system to increase efficiency

Leading Birmingham window and door manufacturer Shelforce has invested in a new software system from First Degree Systems .
» THE COMPANY , WHICH specialises in providing high-quality PVCu and aluminium products , including fire doors , to local authority building projects has made the move due to continued success and rising demand .
Its fully compliant Fireshel 30-minure fire , smoke and security resistant door , which
Shelforce launched in 2020 , has proved so popular that the Erdington-based company now manufacturers 200 doors a week .
Shelforce ’ s Business manager Howard Trotter said : “ Upgrading our software system to a cloud based one is crucial moving forward due to demand and our business
success . The new system will improve our processing power , bring us greater procurement control , and make things more efficient in terms of quoting , customer orders , ordering raw materials , production control and confirming work and converting it into orders .
“ It ’ s all about increasing efficiency and our business growth has enabled us to invest in these new software systems . Things will take minutes rather than a day , which will help our customer service as demand increases .”
www . shelforce . com
94 MARCH 2023
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