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Thanks to the support of long-term suppliers , Roto DST has always had access to important materials . Early and transparent communication enabled reliable risk management . The same was true for the direct line to the customers : “ By continuing to actively pursue proximity to our partners , we were able to prioritise urgent orders , for example , and meet the agreed delivery deadlines for all customers .” The “ positive response ” to Roto DST ’ s commitment is also reflected in the favourable development of the newly established Roto ProfiLiga : The number of members has also doubled within a year .
TOP PERFORMANCE OF THE ROTO ORGANISATION
In particular at the peak of the pandemic , during which Roto DST was also affected by staff absences due to illness , frequent additional production shifts required the full commitment of the staff . The multiple qualifications held by some colleagues helped ensure delivery capability during this time . Thanks to job
rotation , it was possible to keep shipping and logistics functional at all times .
Since all Roto DST sites also work according to the “ German made ” principle and in accordance with the same , clearly defined processes , employees from the Polish site in Lubartów were able to provide seamless support at the production site in Bad Mergentheim . “ We are set up as a process organisation and have been used to working in close coordination for many years ,” explained Christoph Hugenberg . As a team of experienced developers , buyers , experts in quality assurance and production , as well as with the support of strong suppliers , solutions to every new challenge were developed and quickly implemented . In addition to good communication and lean processes , Roto DST ’ s automated production also ensured that delivery capability could be maintained in months with very high levels of incoming orders . On top of that there is also the high production depth , which allows the company to respond very flexibly and quickly to
changes in the ordering behaviour of customers . “ I am convinced that it is the combination of all of these factors that makes Roto DST so resilient .”
OUTLOOK TOWARDS A POSITIVE FUTURE In the second half of the current financial year , the situation on the Roto DST market has unfortunately deteriorated significantly . The change in ordering behaviour by craft and trade as well as the increasing uncertainty of consumers , driven by rising interest rates , inflation and political instability , have created a particularly challenging situation for window manufacturers .
In the medium and long-term , however , Roto DST expects the market to stabilise . By adding Roto OnTop flat roof windows to the product portfolio , the company has even expanded its production capacities . At the same time , the company is working on consistently optimising and digitalising its processes .
And so , now and in future , Roto DST remains the familiar , reliable partner and innovator for customers . “ We are focused on our customers ’ requirements and thus on the premium quality of our window solutions , their easy installation and reliable delivery capability . We are fully committed to remaining leaders in all respects ,” confirmed Christoph Hugenberg in conclusion .
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