» TWO OF GLASS AND glazing ’ s most popular software products , Windowlink ’ s Focus and Vector , are now compatible with the leading Business Pilot CRM system .

Made by installers , for installers , Business Pilot is a cloud-based platform that aims to help fenestration firms take control of their purchasing , sales , financials and deliveries to drive profits while reducing hassle .

Business Pilot is also fully mobile optimised , allowing customers to use it anywhere , on any device .

Now , the system can be used in conjunction with Focus and Vector , Windowlink ’ s market-leading software products that make sales pitches quicker , easier and more effective .

For Windowlink customers , the process is really simple . They just have to import leads from Business Pilot , create a job using the lead details , and upload the quotation and contract to Business Pilot .

Once the survey has been completed , the revised job file and relevant paperwork can also be uploaded .

What ’ s more , the flexibility of Windowlink software

means that the process can be modified and tailored for each customer if required .

Integrating the two systems reduces error , eliminates duplicated effort , and makes crucial job files and reports easily available from a central hub .

“ Business Pilot integration was a natural next step for Focus and Vector ,” comments Windowlink Managing Director Mark Dudley .

“ Both Business Pilot and our own products represent some of the leading offerings of their kind on the market today , and we kept finding that our customers used both .

“ We ’ re delighted that its now easier than ever for installers to enjoy the best of both worlds .”

Tried and tested over decades , Windowlink ’ s Focus ( for windows and doors ) and Vector ( for conservatories ) help installers manage the sales process from quote through to contract and delivery . They give installers the tools to let homeowners customise their ideal product , choosing from a vast array of different styles and configurations .

www . windowlink . com

» FREEFOAM LAUNCHES A new video with long-standing customer Building Plastics Wales Ltd . The short film showcases the business and its customers and illustrates how Freefoam work with its trade suppliers to build long standing relationships leading to growth and success .

Colin St John , Commercial Director explains : “ We support all our customers and believe that their growth is our growth . Building strong and lasting relationships with our customers , such as Building Plastics Wales , is crucial to our business . Our roofline , cladding and interior products are an ideal addition to any PVC supplier and it ’ s fantastic to see this customer grow and flourish with the help of Freefoam .”

A family run business based in South Wales , with two

branches in Blackwood and Newport , the company was started in 2014 by Vaughan Colley . Vaughan has many years ’ experience selling PVC products and could see a gap in the market in South Wales for local supply , as well as the growing opportunity for online sales of building products .

Vaughan explains : “ We have grown the business over

time , moving from the original single unit , to three units in Blackwood and the addition of our Newport branch to service the local area and our internet sales . We supply the full range of Freefoam building plastics throughout the UK , from the top end of Scotland to the bottom end of Cornwall , delivered by own vehicles and network of national couriers .”

Building Plastics Wales serve a wide range of customers from trade buyers , DIY customers and large housing associations . Vaughan explained : “ We ’ ve seen our online sales grow year on year , and they now form around 40 % of our total business . E-commerce business is made up of a mixture of purely online customers from all around the UK alongside our increasingly growing number of traditional local trade customers choosing to click and collect from branch or have products delivered to site . It ’ s a trend we can see continuing , and we ’ re pleased we ’ ve got the systems in place to make the most of this opportunity .”

View video here :

https :// youtu . be / ejZqhlRTusM

88 JANUARY 2023

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