INDUSTRYNEWS
TICKET SALES SHOWS INDUSTRY ’ S APPETITE FOR LIVE EVENTS
» A HIGH DEMAND FOR TICKETS TO this year ’ s Glazing Summit - is set to take place on Thursday , October 21 at Edgbaston Stadium and Conference Centre - is a strong indication of the glazing industry ’ s desire to get back out there and meet people face-to-face . That ’ s the view of Andrew Scott , the Summit ’ s founder and CEO of organisers Insight Data and Purplex Marketing .
Andrew said : “ It ’ s clear that industry leaders and business owners just want to get back out there after almost 18 months of sitting on Zoom and the telephone and interact with
‘ an essential fixture in the fenestration calendar ’
their peers . The fenestration industry has been built on networking and there will be plenty of opportunities to do that throughout the day at the Glazing Summit .
“ From facing the impact of lockdown , business griding to a halt , and the floodgates opening to an under-prepared industry , to the short-lived Green Homes Grant scheme , supply chain crisis , and shortages of both materials and labour .
“ The Glazing Summit is such an essential fixture in the fenestration calendar is because it provides a vital space to discuss the challenges the industry is facing and help shape its future .”
www . glazingsummit . co . uk
WARM-EDGE CUSTOMERS REPORT 100 % OTIF
» CUSTOMERS OF WORLD-LEADING warm-edge manufacturers Edgetech have reported receiving 100 % of their orders on time and in full in a recent survey .
Edgetech has carried out quarterly surveys for a number of years now , closely monitoring levels of customer satisfaction to ensure they continue to offer the highest standard of service .
This year , as part of that long-standing commitment to customer service , it ’ s invested in the Netigate survey platform to improve the efficiency of gathering and analysing the responses , which will allow it to consult both the IGU manufacturers it works with and its own staff more regularly .
In the most recent customer survey 100 % of the respondents reported that they ’ d continued to receive orders on time and in full , with one commenting : “ you are keeping the supply chain unbroken , which in the current situation is fantastic .”
Edgetech Managing Director Chris Alderson comments : “ The last twelve months has been one of the most successful periods in the history of UK fenestration – but it ’ s brought many challenges as well . Thanks to the dedication of our team , we ’ ve been able to minimise the effect on our customers .”
www . edgetechig . co . uk
Joint G-Awards trophy sponsors
» WINDOW WIDGETS , ALONGSIDE its pioneering Residence Collection brand will be the joint trophy sponsors for this year ’ s G-Awards , which will be held on Friday 26th November 2021 , at the London Hilton on Park Lane .
Jo Trotman , marketing manager of The Residence Collection and Window Widgets commented : “ We sit within a £ multi-billion industry and the awards also reflect our great pride in what can be achieved both on a company and individual level .”
Now in its 21st year , Window Widgets is not only looking to celebrate this business milestone with their charity supporting ‘ Pink Book ’ joke campaign , but after a challenging 18 months is keen to support the return of the longstanding industry awards after a hiatus in 2020 .
‘ the awards also reflect our great pride in what can be achieved ’
During the course of 2021 not only has the industry and everyone associated been immersed in the implications of COVID-19 , but have been challenged by accelerated consumer demand , supply issues and raw material price hikes . This sponsorship of the
G-Awards trophies is also recognition of the efforts and achievements both individually and as companies for those that have truly excelled in their respective categories .
www . windowwidgets . co . uk www . residencecollectiontrade . co . uk
18 » SEP 2021 » CLEARVIEW-UK . COM