Clearview 226 - September 2020 | Page 52

Software & I.T. Solutions Proud sponsor of the Software & I.T. Solutions feature A HUB OF SUPPORT » EPWIN WINDOW SYSTEMS’ marketing portal, Brand Hub 360, offers a comprehensive range of marketing assets to support its growing customer base. The range of marketing tools has recently been extended to help further support fabricators and installers and now includes a new range of corporate clothing, product posters and window vinyls. Gerald Allen, Marketing Manager of Epwin Window Systems explains: “Our customers are busy people, and our Brand Hub 360 was designed to help them save time and gives them direct access to all the various marketing assets they may need. The Brand Hub 360 has always been popular, but we’ve definitely seen an increase in customer traffic over the last few months as customers look to increase their marketing exposure at this significant time.” Practical tools come in the form of extensive branded literature suites that are suitable for trade, retail and commercial markets. There is a comprehensive range of point of sale materials, promotional items, stationery, merchandise and an extensive collection of assets that can be edited and tailored to individual customers’ branding; both online and offline. www.epwinwindowsystems.co.uk NEW APP DESIGNED TO SOLVE INSTALLER ISSUES » A NEW APP HAS BEEN LAUNCHED in order to solve specific challenges that local contractors and installers face on a day-to-day basis. Dakea, the leading manufacturer of highquality, affordable roof windows that are built for the trade, designed its PRO.App based on feedback from tradespeople that they needed digital solutions which would enable them to work more efficiently. To help achieve this, the Dakea PRO. app loyalty program provides roof window installers with added value during their working day thanks to the fact that they can easily register for a 20-year warranty and can redeem points for special rewards. Installers will receive the above benefits simply by scanning the QR code found on Dakea roof windows while they work, significantly reducing the red tape and hassle usually associated with applying for a longterm guarantee. In addition, by building up credits simply by doing their job, installers can make their work go further, as users can exchange points to receive workwear, kit and marketing materials in addition to e-vouchers, hampers and electric goods. www.tradematters.co.uk Surge in demand as installers quote £26m in June » PROOF THERE’S REAL APPETITE from homeowners to spend money on windows and doors is plain to see in the latest activity statistics from TommyTrinder.com Ltd. The value of quotes prepared by installers on its Framepoint® sales app has doubled month-on-month through lockdown, topping £26 million in June alone. “Is it business as usual? No.” says Chris Brunsdon, CEO of Tommy Trinder. “But it’s business. We’re adding 30-40 new installation companies every month, and now have over 500 individual users.” “During lockdown Framepoint® allowed us to embrace remote selling and keep building our pipeline,” explains Mark Ramsey, Managing Director of Kent-based installer Kestrel Home Improvements, who subscribed to the app at the beginning of March. “We sold 12 jobs over lockdown and 30 since, all using Framepoint®. We’re booked until mid- September and orders keep coming in. There will always be customers who prefer face-toface interaction, but we plan to continue with remote selling in the long-term. We get more quotes done - and many customers prefer it.” www.tommytrinder.com 52 » SEP 2020 » CLEARVIEW-UK.COM