Software & I.T. Solutions
Proud sponsor of the
Software & I.T. Solutions feature
Software
integration to
deliver significant
business efficiency
improvements
» BASED IN LEEDS,
Morley Glass and Glazing is the
UK’s leading manufacturer and
distributor of quality Uni-Blinds/
ScreenLine blinds.
These sealed glass units (with
incorporated interior blinds)
are typically used within glass
building panels and bi-folding
and sliding doors. This supports
architects, specifiers, commercial
fabricators and installers.
As a long-standing Jotika client,
and always keen to embrace
bespoke technologies to gain
competitive advantage, Morley
Glass and Glazing identified
several business challenges.
Most recently, three specific
improvement aims were
identified. These were:
BLIND PRICE
CALCULATION
The aim here was to speed up,
securitise and improve blind price
quotations for the customer.
Previously Morley Glass
and Glazing was manually
calculating customer quotations
and invoicing, based on lists and
tables from suppliers. This lengthy
process required a high-level of
experience and knowledge.
Software from Jotika has
simplified and speeded up this
process, whilst minimising the
potential for miscalculation.
Now, once each client’s blind
requirement is identified, the
software gives a specifier an easy
to follow, on-screen structure.
This includes prompts and
recommendations to ensure the
best-fit selection and aligned
pricing. This saves significant time
for the in-house specifier and
ensures that the most appropriate
fit and price is recommended to
the client
DOCUMENT
MANAGEMENT SYSTEM
Morley Glass and Glazing
also identified a need to digitise
their overall business document
management system.
The organisation’s document
use and track system was
predominantly paper-based.
One consequence of this was
an extensive document storage
requirement, taking up an entire
mezzanine floor at their Leeds
HQ.
A new and fully integrated
software system from Jotika,
enabled Morley Glass and
Glazing to clear this substantial
archive by scanning and digitising
documents. This provided safe
electronic storage, well as swift
document traceability, retrieval and
cross-referencing. The paperwork
digitised included pricing and
specification records, supplier
orders and customer orders as
well as service installation reports,
shipping and delivery records and
invoicing and billing records.
This digital way of working
is now fully integrated into the
business.
DELIVERY MANAGEMENT
SYSTEM
Historically, Morley Glass and
Glazing was manually planning
and programming all deliveries.
Using very simple tech such as
Google maps, this was detailed
and time-consuming work for
their delivery manager.
A comprehensive delivery
management system from
Jotika now enables this client to
retrospectively scan documents and
input data. This automatically links
customer purchase and shipping
requests to programmed delivery
routes. The daily time reduction for
this delivery planning alone, was
eight to two hours.
The Jotika software now fully
manages customer order requests,
each week’s shop floor production
runs, and then the delivery (with
the best route and drop planning
for the driver with integrated use of
Bing/ Google Maps and sat-nav).
Work is now underway to add
advanced Fleet Wizard software
to further refine the delivery
management processes. This
will include full fleet and vehicle
optimisation plus vehicle load
management and electronic proof
of delivery.
Ian Short, MD at Morley Glass
and Glazing said:
“The whole support package
from Jotika is excellent. They are
always there to pick up the reins
and it is a seamless service based
on bespoke solutions to meet our
challenges.
“Our two organisations share
a very similar ethos. We are both
innovative and highly customerfocused
and the software backs
this up. To give just one example,
the installation to speed up our
customer quotations delivered very
significant business improvements.
Returning a correct quotation to
a potential customer quickly, is
business-critical for us. Within
the industry, this can be a fourday
process but with Jotika glass
software integrated, we can now
return customer quotations within
an hour.
“Our next innovations with
Jotika include a project to extend
the efficiency of our nationwide
driver deliveries, plus software to
improve our stock control.
“Overall, we have a close, 20-year
support relationship with Jotika and
I can only see this continuing.”
www.jotika.com
50 » SEP 2020 » CLEARVIEW-UK.COM