Software & I.T. Solutions
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Staying in Touch Behind the Scenes
» WHEN DAVE BOALER
joined Business Micros as a
Software Technician back in May,
he brought the total number of
staff in the Business Micros Group
up to 60. That includes all of
the group companies – Business
Micros, BM Aluminium and the
recently acquired The Consultancy
and The Glazing Vault.
Behind the scenes, Business
Micros and The Consultancy were
busy during lockdown putting the
finishing touches to the brandnew
TOUCH software platform
which offers market-changing,
fully integrated sales, ordering
and lead generation solutions for
both fabricators and installers.
TOUCH Portal for fabricators
and TOUCH Vendor for
installers will both be launching
very soon via the website at:
www.bm-touch.co.uk
Managing Director Graeme
Bailey says the Group is
determined to cement its position
as market leader and has the
capacity and resources to continue
investing in the people and the
product development which will
enable it to do that.
He explained: “Business Micros
is rooted in the fenestration
industry. We’ve grown alongside
the industry we serve and have
stood side by side with our
customers for more than four
decades.
“We’re seeing a flurry of
new remote pricing and selling
products coming onto the market,
however, it is the experience of
our team which is built into every
aspect of TOUCH which will
undoubtedly differentiate our
products from the rest. We know
that what really matters and what
really adds value when it comes
to remote selling is a joined-up
solution which uses real time data
for pricing and design and allows
quotes to be generated and orders
placed using the same system.
SHOW AND SELL (AND UPSELL)
“TOUCH Portal and TOUCH
Vendor combine all of that and
come from the Business Micros
team, who hold continually
updated datasets for every
window and door system in
the UK, and The Consultancy
team, who are the market
leaders in cloud-based ordering
solutions and online quoting
configurators.
“When times are tough, it
surely makes sense to align
yourself with the number one
in the market and benefit not
just from our vast knowledge
and experience but also the
resources we have available to
go on supporting customers
and expanding our TOUCH
platform.”
www.businessmicros.co.uk
www.bm-touch.co.uk
» ROSEVIEW WINDOWS’ INSTALLERS
can now quote, price and order its Rose Collection
sashes in real time, using the Framepoint®
LIVE platform, from TommyTrinder.com Ltd.
Leading sash window manufacturer Roseview
was the first company to make PVCu vertical
sliders for the trade in 1985. Now, it’s the first
fabricator to offer Framepoint® LIVE to its
network of sash installers, to help them sell
more windows, at better margins.
“Tommy Trinder’s Framepoint® app makes
it easier for installers to sell and upsell,
whether they’re talking to homeowners
remotely via video, or in a socially distanced
showroom visit,” explains Mike Bygrave,
Director of Roseview Windows. “Framepoint®
halves admin and boosts conversion rates,
helping installers wow homeowners. The sash
window images are simply stunning – you can
show (and sell) authentic details such as deep
bottom rails, Canterbury etched glass, runthrough
horns and different coloured outer
and inner frames. Homeowners can see exactly
what they’re getting so there’s fewer call backs
or queries.”
“It takes a couple of clicks to overlay the
windows on the homeowner’s property,”
continues Mike, “and then email or print
them out on a professional, branded quote,
which includes live, accurate prices – updated
directly from Roseview - and discounts if
required. You can even include casement
windows, front doors and bifolds from other
manufacturers in the same quote – and then
split orders to suppliers, in seconds. It really is
a gamechanger.”
“We’re delighted to be working with
Roseview,” says Chris Brunsdon, CEO of
Tommy Trinder. “As a former installer myself
it’s been a pleasure to ensure the quality of
their windows really shines through. With
Framepoint® LIVE installers selling Rose
Collection sashes can configure and price as
they go, and place clean orders directly to
manufacture with no queries. It speeds up
the process for both parties, while the front
end enhances what installers do best – selling
windows.”
Launched in January, the Framepoint® app
now has over 500 individual users. Over 40
companies signed up in June, with installers
using the app to quote for over £26 million
worth of windows and doors in that month
alone.
www.tommytrinder.com
48 » SEP 2020 » CLEARVIEW-UK.COM