Clearview 225 - August 2020 | Page 50

HARDWARE The future of property management, today GSM-based intercoms and access systems streamline the administrative burden of property or block management significantly, helping you manage multiple properties and numerous resident needs all from one location, and importantly, from a safe distance in these current COVID-19 times. » AS THE INDUSTRY LOOKS TO digitalise and streamline operations, technology-driven property access solutions are quickly becoming essential in the management toolbox – not just due to the current global situation, but also for the many standalone benefits they can bring in terms of efficiencies and customer experience. By reducing time spent on-site, maintenance and administrative burden, and providing boosted security and convenience, GSM technology (Global System for Mobile Communications) makes block management as intuitive, easy and fast as possible. It’s a simple solution to an age-old problem – that of how to fit more into your day. STREAMLINING PROPERTY MANAGEMENT WITH INTRATONE Transitioning from analogue processes to digital is universally acknowledged as an effective way of improving both operational and cost efficiencies. The property management sector is one area in particular which could reap significant benefits by implementing more digital ways of working. By harnessing some accessible technologies, including GSM – which was originally created for mobile communications, and applying them to block management, the switch to digital is straightforward, without the need for significant investment in infrastructure or added resources. Plus, with social distancing measures still in place in the UK at the time of writing, working remotely is not merely an option but a necessity for many of us. Technologies that not only facilitate this remote working, but enhance it too – bringing time and cost savings for example – can truly drive the property management sector forward. WHAT IS GSM TECHNOLOGY? GSM, or the Global System for Mobile Communications, isn’t in itself a new technology. A digital cellular technology that transmits data such as voice and video streams to other devices, it is the foundation for mobile phone data networks, allowing users to both make and receive calls. In fact, nearly 80% of mobile phone users across the globe already use GSM as their primary network for placing wireless calls. What is new, and potentially revolutionary for our industry, however, is how GSM technology can also be used in a wide range of other applications – seemingly unrelated to telecommunications. The property management sector is one such example, with the latest smart intercom and door access control systems designed around this very technology. As a completely wireless, digital system, this makes plastic handsets and traditional wired access devices redundant, yet allows residents the convenience of answering the door via their own smartphone or tablet, and permits property professionals to update key fob data and grant building access remotely too. THE INNER WORKINGS OF GSM Several existing technologies allow devices to connect remotely and allow for data transfer between machines – from RFID and Bluetooth, to GSM, WiFi and satellites, each method has its own merits for specific applications. Using Time Division Multiple Access technology, or TDMA, GSM works by assigning time slots to multiple conversation streams, alternating them in sequence and switching between each conversation in very short intervals. During these intervals, devices can transmit compressed, digitised information from one to the other – such as a call from a contractor who is seeking to access your property. In order for the network to know which users are connected, each device uses a Subscriber Identification Module card – or a SIM card. By linking multiple systems together, GSM allows both telecommunication and remote control across several units – with extensive global coverage. In this way, GSM technology can be harnessed for property access control systems for quick and easy communication, automatic updates and as a cost-effective alternative to traditional hardware-based, wired systems. 50 » AUG 2020 » CLEARVIEW-UK.COM