Clearview 224 - July 2020 | Page 66

INSTALLERSUPPORT Covid-19: Guide to support installer partners post-lockdown » TRADE FABRICATOR THE Glazerite UK Group has launched a guidance brochure and online hub to help home improvement companies operate in the ‘new normal’. The unprecedented nature of the Covid-19 pandemic has meant uncertainty for many businesses, and in particular those who work in customer’s homes. Now Glazerite has pulled together all the available official guidelines, resources and reference points into an online and printed ‘toolbox’ format. It details risk assessments and other policies and procedures in line with Government guidance, as well as links through to the different types of business and financial support currently available. The site at Homeimprovementshub.co.uk also includes pointers on marketing in the current climate, and contact details of helpful organisations for those who could be struggling with their mental health. Glazerite offers its customers a comprehensive product portfolio, and also a raft of other services, including marketing support. Michelle Wright, Glazerite’s Group Marketing Manager, explains: “In the current climate, digital marketing is more important than ever, so we’re encouraging customers to update their websites and make best use of social media channels; sharing what they’re doing as a business around the new working practices. Our toolbox contains some ideas on key marketing priorities in the current climate, and includes links to our retail suite of brochures. We’re also encouraging video call platforms for the sales journey so they can still talk to their own customers. Our sales presenter tool can be branded with specific content from the installer and will give them a visual and virtual way to help walk homeowners through the products and offering available.” Jason Thompson, Glazerite’s Group Managing Director, adds: “The last few months have tested most businesses to their limits and we are keen to see the industry return to a degree of normality as quickly as possible. The content of the guide is broad and we’ve tried to cover all of the key areas that will be affecting companies. Any feedback with further areas or content to include would be greatly appreciated to keep it relevant and informative for all users.” www.glazerite.co.uk CORGI FENESTRATION CONTINUES TO PUBLISH COVID-19 BUSINESS SUPPORT LINKS The Government has been issuing a large number of updates and changes to the various support packages available for businesses in the UK. CORGI Fenestration has published links to the most relevant to the glazing installer and fabricator sectors on its website. » MOST RECENTLY (AT TIME OF press) CORGI Fenestration has added to its suite of support documents for Covid-19 with the introduction of a completed example of a COVID-19 Risk Assessment (For Installers Working in Domestic Properties) form and produced new guidance for those carrying out remedial works. They are free and available to all as downloadable documents on the CORGI Fenestration website – www. corgifenestration.co.uk/trade/installerservice-2/ The COVID-19 Risk Assessment (For Installers Working in Domestic Properties) example covers the measures that should to be considered by companies to protect themselves and their customers whilst working in occupied dwellings. Companies can adopt the example and customise it to reflect their identified risks. The COVID-19 Remedial Works Guide carries on from the Installer Guide to identify the specific actions required of those carrying out remedial works following installation. “We have written our Covid-19 support documents to help our companies prepare for a return to work. Government requires a COVID-19 specific risk assessment to be carried out and we felt it would be right to provide an example of what that might look like. We also realised that guidance was needed for those carrying out remedial work. Hopefully these will allow operatives to work in homes on non-essential installations using common sense measures to social distance wherever possible and use practical hygiene procedures to minimise risks of cross contamination,” commented Jacqui Crawford, CORGI Fenestration Chief Operating Officer, and the author of the documents. “As these continue to be unprecedented times, we are continuing to make our support documents available free of charge to all companies.” www.corgifenestration.co.uk 66 » JUL 2020 » CLEARVIEW-UK.COM