INSTALLERSUPPORT
Covid-19 Operating Code for
Installers and Homeowners
» CORGI FENESTRATION HAS
produced a Covid-19 Operating Code for
Installers of replacement windows and doors
in domestic properties and a corresponding
Consumer Guide for homeowners. They
are free and available to all as downloadable
documents on the CORGI Fenestration
website – www.corgifenestration.co.uk/trade/
installer-service-2/
“We have written our Covid-19 Operating
Code and Consumer Guide in preparation
for the relaxing of lockdown restrictions by
the Government and after consultation with
the industry. Hopefully these will allow
operatives to work in homes on non-essential
installations using common sense measures
to social distance wherever possible and use
practical hygiene procedures to minimise
risks of cross contamination,” commented
Jacqui Crawford, CORGI Fenestration
Chief Operating Officer, and the author of
the documents. “They can also be used by
operatives that are currently undertaking
essential work in homes – which we believe
only includes emergency repairs of windows
and doors.”
The Code and Guide have taken current
Government approved methodologies from
other sectors and inserted them into real
installer work practices, procedures and
situations.
The CORGI Fenestration Covid-19
Operating Code covers everything from the
quotation and sales process (no face-to-face
interaction) to safe surveying and installation,
to job sign off. The Consumer Guide tells
the homeowner what they can expect from an
installer following the Code and what their
responsibilities are too (ranging from advising
the installation company if they or any of the
household have Covid-19 symptoms to wiping
down frames and work areas).
“Information already provided about
working practices has been limited to generic
construction sector guidelines. We don’t think
they go far enough and have therefore created
our own very specific Code for installers
entering inhabited domestic properties,”
added Crawford. “As this crisis and resultant
restrictions look as if they will be with us for
some time our industry needs to face up to the
new realities and operate accordingly.”
CORGI Fenestration is very supportive of
industry initiatives along the manufacturing
and supply chain to get the sector moving
again. “However, we think that as big an issue
will be weak demand. Quite understandably
homeowners could be reluctant to have
workers in their homes. Installers operating
our Covid-19 Operating Code, with its
very visible measures, could go some way
to minimise those concerns,” Crawford
concluded.
www.corgifenestration.co.uk
INSTALLING ‘BACK TO WORK’
CONFIDENCE WITH COVID-19 GUIDE
» AS THE GOVERNMENT BEGINS TO
encourage companies back to work under safe
working practices, solid and secure composite
door manufacturer, Endurance Doors,
has published a COVID-19 Installation
Guide which is aimed at both installers and
homeowners.
The message is loud and clear from
government that they want to get certain
industry sectors back to work as soon as is
safe for all those involved and specifically, in
the manufacturing and construction sectors.
Already the likes of Certass and CORGI
Fenestration have published guidelines, but
this production from Endurance Doors is
specific for the door sector and importantly
highlights the expectations and requirements
from homeowners for a stress-free and safe
installation.
The general COVID-19 Installation
Guide from Endurance Doors is branded,
but there is the opportunity to bespoke this
with unique content, different colours and
logos for all installer partners with immediate
effect.
Endurance Doors returned to work on
the 4th May with a skeleton staff and they
were all provided with the necessary PPE,
along with detailed guidance as to the safest
operating procedures and new company
policies. These were put in place by senior
management, including Ian Murgett, QHSE
and Continuous Improvement Manager and
the site Health and Safety Supervisor for Rocal
Group.
Stephen Nadin, Managing Director of
Endurance Doors commented: “This new
publication is important for us, our valued
installation partners and the homeowners
who have carefully decided that an Endurance
Door is the best investment for them. It’s
important that as a diligent manufacturer,
we communicate in what we are doing and
the expectations of door installers, so that
throughout the supply chain everyone is clear
what has been done and what will be done.
“We’re now back manufacturing doors,
taking orders and delivering to our nationwide
network of partners as of 12th May. The hope
is that as an industry we work collectively to
get things moving quickly and to establish a
new normal.”
www.endurancedoors.co.uk
24 » JUN 2020 » CLEARVIEW-UK.COM