Clean Informer Magazine Spring 2014 | Page 16

BUSINESS Going back to the idea of “it’s what they know about you” for a moment... if you educate highly influential people about your industry and how to solve problems related to your industry, you become the “consultant” rather than the cleaner. This is called Education Marketing, but when you couple this with a strong relationship and all the elements above it becomes “experiential” which ties people to your brand emotionally. A relationship makes it deeper and stronger than just a good service. Last night I went to a wedding with my wife. Only friends and family were invited - no one that t