BUSINESS
PET ODOR CORRECTION
By Rob Allen
Pet odors are one of the most difficult things
to correct even for professional carpet cleaners.
Why? Because urine is a sewage waste and is
so invasive to carpeting and fine furnishing.
When a pet urinates on a carpet it seeps quickly
down through the carpet,through the backing and
padding. Eventually it reaches the sub floor or
concrete depending on which flooring type carpet
is laid upon.
Urine goes in as an acid but over time
becomes an alkaline salt. When a home humidity
level rises the salt deposits off gas reminding
the homeowner of the accidents. The problem
is the homeowner doesn’t know where the urine
problem lies many times because the pet usually
does his business away from the homeowners
eyes.
As professionals we use strong UV lights
made specifically for locating urine. The result is
often surprising and even scary to homeowners.
However it is an invaluable tool to locate
and properly treat urine contamination. By
locating we can “duplicate” the urine deposit by
depositing (spraying) directly a professional pet
correction product.
I prefer something with the ‘cide in the name.
For example peroxide. A ‘cide style product
“kills’ and odor. In order for or a ‘cide type
product to work it must come into contact with
the odor molecule. An encapsulation modified
deodorizer smells good and works great too.
What does that mean? Basically it envelopes the
odor molecule and crushes it.
At my company, Drynclean carpet cleaning
we offer 3 levels of urine control to our clients.
We take the time to explain each level and let the
customer decide. But we still ascertain the clients
expectations and recommend the level that fits
best. However ultimately it is their decision,their
comfort level with the contamination.
We also let them know they can always
“move up” a level the next time if they are
not completely satisfied. This places the
responsibility of the results where it belongs on
the client instead of on the professional. Plus
we remind the homeowner that if the pet is not
trained then repeated cleanings will be necessary.
Now to the levels we offer:
Level 1 - Locate, Duplicate, Rinse, Clean
Level 2 - Locate, Duplicate, Flush, Rinse, Clean
Level 3 - Locate, Pad removal, Clean backing,
Seal sub-floor/concrete, Flush, Rinse, Clean
Professional prices vary some. At Drynclean
Level 1 is usually 1/2 to whole price of cleaning
depending on the severity of the problem. Level
2 is 1-1 1/2 times the price of cleaning again
depending on severity. Level 3 is usually double
price of cleaning and deodorizing. Another
option is an odor neutralizing style unit left
behind to attack severe odors on walls and in
HVAC units. Understanding,educating and
implementing proper procedures leads to pet
odor success.
UV high intensity urine lamp & usage;
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