Clean Informer Magazine 001 | Page 32

CARPET REPAIR Can You Really Learn to Add Carpet Repair to Your Business? by Steve Andrews More importantly: Can you really make money from it and can you make customers happy? Of course, I would certainly say yes to both questions since I not only perform this service and have for many years, but I also have helped many students to learn this valuable service. This is what I would like to write about, the students that have taken the time to learn the ‘Art of Carpet Repair”. 32 There is so much more to repairing carpet than just putting in a patch, it is where it leads to from there. Many have used the repair side of the business to open doors to more cleaning work. Some simply love to repair and make money with this: One student took advantage of his repair work and started to ask the very same customers he had repaired carpet for, if they would now like him to ‘Clean’ their oriental area rugs for them and they said ‘YES’. The point of this, as a carpet cleaner, there is very little to separate us from other cleaners. This does not mean we are not skilled technicians but the average