CLDA Winter Magazine - 2023 | Page 5

President ’ s Message

Looking for the inside track on what your customers want from you ? We ’ ve got it in this issue of the Customized Logistics & Delivery magazine . We asked shippers from across the country what they are looking for from our members . Not surprisingly , the overwhelming sentiment was that they are looking for true partnerships with those who get the goods to their customers . Delivery partners who can be their face to the people they serve .
You ’ ll want to check out these stories to learn what they told us :
• Shippers Want Honest Partnerships with Their Carriers on page 12
• When Last-Mile Providers are the Face of the Brand on page 16
• When It Comes to Technology - What Do Shippers Want ? on page 20
• In Pharma , Shippers Want Data . And Then More Data on page 24
• What Do Shippers Want ? Delivery Partners That Know Their Carbon Footprint on page 28
2023 promises to be an exciting time for this association . We started off the year with a new Association Management Company , Raybourn Group International ( RGI ). RGI ’ s Vice President of Association Strategies , Mark McSweeney , CAE will serve as the interim CLDA Executive Director . He has been with RGI for 10 years and has served in CEO capacities for 29 years , including working with national and international trade associations . He is a Certified Association Executive and received the Executive of the Year award from the Indiana Society of Association Executives . He is an active member of the American Society of Association Executives , Indiana Society of Association Executives , and Association Societies Alliance .
An experienced transitional leader , McSweeney will serve in the role until a permanent executive director is identified . In the coming months , RGI will establish a staff team best suited to serve CLDA ’ s priorities to ensure long-term best-in-class service in membership , marketing , meeting planning , financial and association management . Mark and members of his team will be at the Final Mile Forum . If you ’ re at the conference , please stop by and say hi to them . You ’ ll learn more about them in a story on page 38 of this magazine .
I ’ m looking forward to greeting each one of you at this year ’ s FMF in New Orleans . I can promise you there will be plenty of opportunities to learn about ways to make your business grow ; to meet up with new and old friends and to find out about the hottest products in the market . And , you ’ ll be there as Mardi Gras kicks off , so you know there will be plenty of fun !
See you there ! See you soon ! Jason Burns , Sr . President winter 2023 I customized logistics & delivery Magazine 5