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First to Market , CXT Software Launches Fully Automated Dispatching for the Last-Mile
CXT Software recently announced the release of an enhanced integration that will expand its service offerings to include Autonomous Dispatch , the complete automation of dispatching to available drivers for on-demand shipments .
Built into the company ’ s comprehensive shipment management platform , the technology optimally assigns shipments to the most efficient drivers based on live fleet data and operational metrics through state-of-the-art A . I . computations . “ A . I . has found its way into many marketplaces , but the courier and logistics industry is a unique space with unique technology needs ,” explains Christy Cocchia-Barbaree , Director of Product Management at CXT Software . “ As one of the early innovators and longest-tenured platforms in the industry , we truly understand the value this technology can bring to customers of all sizes .”
“ With our integration , our mutual customers can automatically assign 1,000 orders across 1,000 unique drivers in minutes based on highly customizable parameters ,” said Beans . ai CBO , Akash Agarwal . “ Autonomous Dispatch speeds up new dispatcher onboarding , empowers operators to focus on triage of critical delivery issues , and eliminates time spent on delivery assignments .”
The first of its kind , Autonomous Dispatch is the next generation of groundbreaking dispatching tools that CXT Software has introduced in collaboration with Beans . ai , the leader in location data technologies that solve logistics management challenges and delivery pain points . This partnership enabled CXT Software to develop Assisted Dispatching last year , an A . I . -driven algorithm to identify and recommend optimal driver choices while also learning a dispatcher ’ s preference .
“ Autonomous Dispatch takes last-mile delivery to the next level maximizing operational efficiency for courier and delivery providers ,” said Beans . ai CEO , Nitin Gupta . “ The collaborative integration provides a high level of customization that empowers companies to identify the factors that matter most to them ; such as producing effective results and elevating delivery efficiencies .”
The use of A . I . -powered dispatching allows shipment assignments to be made within a matter of seconds based on factors set by the dispatcher for service times , grace periods , distance , vehicle class , itineraries , current shipment statuses , and other critical delivery considerations .
With the addition of Autonomous Dispatch , CXT Software subscribers of this advanced service can choose the level of automation directly on CXT Software ’ s dispatch board . Dispatchers can switch between fully automated assignments ( Autonomous Dispatch ), driver recommendations ( Assisted Dispatch ), or disabling the feature for manual operations .
“ We are excited for the future and for what this technology means to our customers . Countless hours of engineering collaboration and customer beta testing have helped us bring this unified solution to life , and we look forward to it helping our customers reach new heights ,” added Cocchia-Barbaree . CLDA
ABOUT CXT SOFTWARE CXT Software is the industry-leading shipment management platform for logistics needs throughout North America . The company provides courier , last-mile , LTL , distribution , and customized logistics businesses with the technology and support service necessary to compete and grow in the ever-evolving delivery industry . CXT Software is headquartered in Phoenix , Arizona , and has been a trusted logistics partner to thousands of businesses for over 20 years . For more information , visit www . cxtsoftware . com .
ABOUT BEANS . AI Beans . ai is an A . I . -powered leader in location data technologies . We ’ ve created and evolved an ecosystem of location data and intelligence technologies that enables organizations to improve their geospatial impact , daily operations , and customer & end-user experience .
Beans Route , a Beans . ai product , is a delivery management platform that creates hyper-accurate data for difficult to deliver addresses . Powering over a million deliveries per day for FedEx , Ontrac , Uber , Instacart , and 500 + courier companies , Beans Route enables final mile carriers to cut down failed deliveries through APIs and delivery management platforms . For additional information , please visit www . beans . ai .
spring 2023 I customized logistics & delivery Magazine 67