a broader spectrum of delivery options , such as same-day , nextday and sustainable delivery , as well as more flexible and narrower delivery windows . Consumers today appreciate a range of choices when it comes to their online delivery options , and carriers are pressured by shippers to meet these expectations .
Logistics Carriers : Strategic Trends of 2024
With a cautious outlook for 2024 , logistics carriers are proactively addressing macroeconomic challenges by embracing technology-driven strategies . They are leveraging embedded big data management , analytics , advanced modeling and automation to pave the way for innovative solutions , strengthening their resilience and enhancing resource optimization .
Profitability growth is a function of increasing revenues and reducing costs . In a logistics environment where revenues are being squeezed and costs are being inflated , profitability hinges on enhanced services and efficient operations .
Here are a few strategies progressive carriers are likely to adopt to enhance services and boost logistics efficiency in 2024 :
• Diversified Service Offerings
In response to shifting consumer demands and expectations , logistics carriers are actively diversifying their service offerings . This includes providing
• Pick-Up / Drop-Off ( PUDO ) Services
The rise of pick-up and drop-off ( PUDO ) services is transforming last-mile logistics . Carriers are actively expanding their networks of PUDO locations , enabling customers to conveniently pick up their parcels or drop off returns at points strategically located as close as possible to them . This model not only saves time for customers but also contributes to reducing the environmental impact of last-mile delivery . Using these delivery points , carriers can reduce the size of their delivery networks and in turn offer faster , cheaper and more secure deliveries while reducing the number of miles driven . As such , PUDOs are gaining popularity . DHL has already pioneered a robust PUDO network in Europe , with over 80,000 service points and more than 20,000 parcel lockers within the continent .
• Green Fleets
Many logistics carriers are taking steps to address the growing concern of increased carbon emissions , driven in part by retailers ’ need to hit environmental , social and corporate governance ( ESG ) and emission-reduction targets . Some carriers are launching or acquiring green fleets - such as bike ,
16 customized logistics & delivery Magazine I fall 2023