Clarence Cardinal Newlsetter August 2013 | Page 4

P A G E 4

Award for Clarence Nursing Home

Clarence Nursing Home Receives Bronze National Quality Award -- Iowa facility recognized by national program for commitment to quality care -- “ This facility is an example of the great things that can be accomplished when we commit to personcentered care .”
( Clarence , Iowa ) – The Clarence Nursing Home has been recognized as a 2013 recipient of the Bronze – Commitment to Quality award for its dedication to improving the lives of residents through improved quality care . The award is one of three distinctions possible through the National Quality Award program , presented by the American Health Care Association and National Center for Assisted Living ( AHCA / NCAL ). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities .
“ In an age of changing health care , The Clarence Nursing Home has remained committed to prioritizing quality care above all else ,” said Mark Parkinson , President and CEO of AHCA / NCAL . “ This facility is an example of the great things that can be accomplished when we commit to person-centered care .”
Implemented by AHCA / NCAL in 1996 , the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program . The program assists providers of long term and post-acute care services in achieving their performance excellence goals .
The program has three levels : Bronze , Silver , and Gold . Facilities begin the quality improvement process at the Bronze level , where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers ’ expectations . Bronze applicants must demonstrate their ability to implement a performance improvement system . A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria . As a recipient of the Bronze - Commitment to Quality award , The Clarence Nursing Home may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award .
“ This award is not simply a plaque that facilities hang on the wall and forget ,” said Ed McMahon , Chair , AHCA / NCAL National Quality Award Board of Overseers . “ Facilities such as The Clarence Nursing Home receive this award because they ’ re committed to the constant journey of improving quality care .”
The awards are sponsored by AHCA / NCAL Associate Business Member My InnerView , by National Research Corporation . My InnerView represents the true voice of nursing home and assisted living residents , families , and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum . The Clarence Nursing Home was one of 361 facilities to receive the Bronze level award . The award will be presented to The Clarence Nursing Home during AHCA / NCAL ’ s 64th Annual Convention and Exposition , October 6-9 , 2013 , in Phoenix , AZ .
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