CIVITTA Annual Review 2018 | Page 43

SUCCESSFUL GDPR PROGRAMME IMPLEMENTATION Industry: Banking CIVITTA team: Lithuania, Belarus, Russia, Moldova, Ukraine, Serbia anske bank is one of the biggest multina- tional banks, with over 20000 employees and offices in 16 countries. CIVITTA has been working with Danske bank since 2015. We have implemented more than 10 projects together with the bank, with the largest so far being GDPR implementation support. GDPR implementation is a comprehensive process, requir- ing significant changes in business processes, systems, communica- tion, organizational structure and overall approaches and mindset of the employees and clients. CIVITTA team was integrated in the key activities of the Danske Bank GDPR Programme to contrib- ute to the methodology develop- ment and communication between stakeholders and reporting on the progress. The project had one of the largest CIVITTA teams with members from six different coun- tries working across EU branches of Danske Bank. CIVITTA became the backbone of the core program team due to a comprehensive knowledge of the program's approach, stakeholders and commitment to the program success. Our support was one of the factors of successful implementa- tion of the GDPR Programme. Danske Bank and the programme as such appreciate cooperation with CIVITTA. My general impression of CIVITTA consultants that have been working for us is, that they approach their work with high standards. You live up to my expectations towards external consultants – being highly motivated, dedicated and skilled and putting the customer (us) in focus. Some of you have been with us for years now – and there is a good reason for that. You have played a significant part in our current, good status on GDPR. Niels Enggaard Lindstrøm DANSKE BANK GDPR PROGRAMME LEAD