City Year LA Orientation Guide May. 2015 | страница 67

What is a Metro TAP pass? TAP is a durable, eco-friendly, plastic card that contains smart chip
technology which allows you to electronically purchase and load Metro passes, participating regional and
local transit line passes, Stored Value, or any combination of the three. TAP is easy and convenient to use.

How does my TAP pass work? Tap your card it each time you board a bus or enter a metro
train station and enjoy your ride. You must have this card with you at all times, when riding Metro, and
tap it at designated terminals in order to ride. If you do not have your card while on Metro or fail to tap you
may be fined up to $250 and 48 hours community service regardless of the fact that your tap pass is
paid for the duration of your service year. Police regularly monitor public transit stations and you WILL
get caught if you try to freeload so please keep this with you when out and about.

When will I receive my free Metro TAP pass? You will receive your free TAP pass on your
first day of service August 3rd, when you check in for BTA. Note if you do not email your professional
photo to Christine in at least a month prior to service you may not receive your permanent pass on
your first day. Metro transit has a long turn-around time to create new pass, which is not controlled by City
Year. If you don’t receive your permanent pass on your first day you will receive a temporary pass until
yours arrives.

If I move to LA early can I get my TAP prior to August 3rd? No, you are responsible for
paying for any transportation costs prior to your first day of service.

How long is my TAP pass active? Your tap pass will remain active for the duration of your
service with City Year from July 2015 to June 2016. If you leave service early your tap pass will be
cancelled at that time.

How do a store my TAP card safely and securely? You should always store your TAP
card in a safe, dry, place where it will not be bent (like in your back pocket) or rub up against keys, other
credit cards, or magnets that can deactivate the chip in your TAP card.

Where can I use my TAP pass? All bus and light rail operated by Los Angeles County
Metropolitan Transportation Authority (Metro) only accept Annual TAP cards. For more information visit:
http://www.metro.net/riding/aepp/ FAQ page.

What if I lose my TAP pass? If you lose your tap pass or it no longer works (hot carded) contact
Christine Pierce, Corps Operations Coordinator, to order a new card. Note that you can only lose your card
twice and after that no new cards can be issued.

Is there a fee to replace a lost TAP pass? YES! Metro
charges a fee to replace a lost or damaged card is $25 the first time and
$50 for the second. If your card is stolen, City Year will cover the
replacement fee. You will be required to submit a copy of the police
report.

67 | C o r p s M e m b e r O r i e n t a t i o n & R e s o u r c e G u i d e
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