City Services Satisfaction Survey 2020 City Services Satisfaction Survey | Page 11

Quality‐of‐Life Ratings

100 %
90 %
80 %
70 %
60 %
50 %
82 % 82 % 82 % 79 %
82 % 81 % 82 % 77 %
81 % 82 % 74 %
78 % 79 % 77 % 77 % 77 % 79 %
Overall Rating of Quality of Life in Arlington ( Top‐2 Box ) Overall Rating of Quality of Life in Neighborhood ( Top‐2 Box )
68 % 73 % 69 %
Telephone
81 % 76 %
80 % 79 % 75 % 74 %
75 % 76 % 73 % 69 %
Online
2002 2003 2004 2005 2006 2007 2009 2010 2011 2012 2013 2014 2015 2016 2017
Detailed Responses ( Past Two Waves )
2019
2020
Overall Rating – Arlington Quality of Life Excellent
14 %
16 %
Good
54 %
58 %
Fair
26 %
20 %
↓
Poor
5 %
5 %
Detailed Responses ( Past Two
Overall Rating – Neighborhood Quality of Li Excellent Good Fair Poor
Copyright © 2021 Decision Analyst
Questions :
Q1 / Q2 . Overall , how would you rate Arlington / your neighborhood as a city / neighborhood to live in , in term
Base :
Total respondents , excluding “ don ’ t know ” ( number varies by question )
Statistical Note :
An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when com
wave ; indicated for year 2020 only .