City Services Satisfaction Survey 2019 City Services Satisfaction Survey | Page 38
Awareness of Action Center
and Housing Authority Resources
Previous Wave
(Feb. 2019)
Aware of Communication
via Action Center
42%
40%
Aware of Housing Authority
9%
Foreclosure Resources
0%
Questions:
Copyright © 2020 Decision Analyst
Base:
Statistical Note:
10%
50%
100%
Q23a. Are you aware that you can submit a question, complaint, comment, or suggestion for the City of Arlington through the Action
Center, either online or by telephone?
Q20h. Are you aware of resources available through the Housing Authority for those facing foreclosure?
Total respondents (2019, n=1111; 2020, n=948)
An arrow indicates a significant increase (↑) or decrease (↓) at or above the 95% confidence level when compared to the previous wave. 38