City Services Satisfaction Survey 2019 City Services Satisfaction Survey | Page 46

Key Findings: Streets and Roads
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Consistent with previous years, 
most aspects of streets and 
roads in Arlington are given 
less‐than‐positive ratings. There 
are no significant shifts from 
2019 to 2020.
Less than one‐third of 
respondents perceive cars 
running red lights as being at 
least somewhat of a problem. 
Streets and Roads Ratings
Top‐Two‐Box Rating
2019
2020
Maintenance of All Major Streets
58%
61%*
Maintenance of Medians/Right‐of‐Ways
57%
58%
Street Lighting 
52%
54%
Landscaping Along Streets
54%
52%
Street Sweeping/Cleaning
51%
50%
Condition of Neighborhood Streets
45%
48%
Condition of Sidewalks
42%
47%
Traffic Signal Timing
42%
47%
Quality of Street Repair Services
40%
46%
Overall Condition of Streets/Roads
40%
44%
Managing Traffic Flow in Ent. Dist. 
37%
41%
Managing Traffic During Peak Hours
39%
39%
(Not Including Highways)
Speed in Road Work Repairs
31%
32%
Some room for 
improvement
Much room for 
improvement
Major Problem/Somewhat of a Problem (Net)
2019       2020
Cars Running Red Lights
27%       31%
Copyright © 2020 Decision Analyst 
* Change in “room for improvement” categorization compared to last year. 
Statistical Note: An arrow indicates a significant increase (↑) or decrease (↓) at or above the 95% confidence level when compared to the previous wave.  46