City Services Satisfaction Survey 2018 City Services Satisfaction Survey | Page 17
Direction of Arlington
Arlington Is Headed In The Right Direction
100%
90%
82%
80%
81%
75%
73%
72%
71%
70%
70%
69%
71%
62% 63%
Feb.
2018 Feb.
2019
60%
Telephone
Online
50%
Jan.
2008
Dec.
2009
Dec.
2010
Dec.
2011
Dec.
2012
Feb.
2014
Feb.
2015
Detailed Responses (Past Two Waves)
February 2018
Arlington is headed in the right direction
62%
Arlington is on the wrong track
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Don’t know/No answer
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Question:
Base:
Statistical Note:
Copyright © 2019 Decision Analyst
Feb.
2016
Feb.
2017
February 2019
63%
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Q23. Overall, do you feel that the City of Arlington is generally headed in the right direction, or is it on the wrong track?
Total respondents (Jan. 2008, n=437; Dec. 2009, n=399; Dec. 2010, n=309; Dec. 2011, n=537; Dec. 2012, n=598;
Feb. 2014, n=1,105; Feb. 2015, n=996; Feb. 2016, n=1250; Feb. 2017, n=988; Feb. 2018, n=1195; Feb. 2019, n=1111)
An arrow indicates a significant increase (↑) or decrease (↓) at or above the 95% confidence level when compared to the previous
wave; indicated for year 2019 only.
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