City Services Satisfaction Survey 2018 City Services Satisfaction Survey | Page 12

Quality‐of‐Life Ratings
Overall Rating of Quality of Life in Arlington (Top‐Two Box)
Overall Rating of Quality of Life in Neighborhood (Top‐Two Box)
100%
90%
89%
86%
81%
80%
84%
81%
82%
82%
79%
82%
70%
81%
82%
77%
82%
78%
82%
77%
79%
77%
81%
74%
77%
80%
76%
68%
60%
Telephone
75%
79%
75%
73%
79%
76%
74%
71%
73%
69%
69%
69%
Online
50%
Dec. Dec. Nov. Nov. Dec. Dec. Jan. Jan. Dec. Dec. Dec. Dec. Feb. Feb. Feb. Feb. Feb. Feb.
2000 2001 2002 2003 2004 2005 2007 2008 2009 2010 2011 2012 2014 2015 2016 2017 2018 2019
Detailed Responses (Past Two Waves)
Detailed Responses (Past Two Waves)
Feb.
2018
Overall Rating – Arlington Quality of Life
Excellent
Good
Fair
Poor
Questions:
Base:
Statistical Note:
Copyright © 2019 Decision Analyst 
15%
59
22
3
Feb.
2019
18%
53
24
5
Overall Rating – Neighborhood Quality of Life
Excellent
Good
Fair
Poor
Feb.
2018 Feb.
2019
23%
46
22
9 26%
43
26
6
Q1/Q2. Overall, how would you rate Arlington/your neighborhood as a city/neighborhood to live in, in terms of quality of life?
Total respondents, excluding “don’t know” (number varies by question)
An arrow indicates a significant increase (↑) or decrease (↓) at or above the 95% confidence level when compared to the previous 
wave; indicated for year 2019 only.  
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