City Services Satisfaction Survey 2017 City Services Satisfaction Survey | Page 41
Key Findings: Arlington Overall (cont.)
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Regarding the various types of services and facilities offered by the City of
Arlington, slightly more than half of the residents feel that they are getting their
money’s worth for their tax dollars. This is a sharp decline compared to last year
when nearly two‐thirds held this sentiment. However, the majority of residents
continue to prefer to keep taxes about where they are.
Primary sources of information about the City of Arlington remain the internet, TV,
and newspaper. The City of Arlington website and Facebook page, along with
internet news services, are the top sources of online information. It should be
noted that top‐2‐box ratings of the City’s website (66%) declined significantly
compared to last year (75%) among those who had visited the site.
Getting Money’s Worth in Tax Dollars
2017
Top 3
Sources of Information
2018
“Yes”
62%
Prefer To Keep Taxes
About Where They Are
54%*
61%
Indicates a significant decrease
Copyright © 2018 Decision Analyst
Statistical Note:
Internet/Online (Net)
TV (Net)
Newspaper (Net)
An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.
66%
49%
27%
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