City Services Satisfaction Survey 2017 City Services Satisfaction Survey | Page 34
Sources Used for Arlington Information
Detailed Responses (Past Two Waves)
66%
Internet/Online (Net)
February 2017 February 2018
(n=988) (n=1195)
71% 67%
56 55
City of Arlington website 43 39
City of Arlington Facebook page 25 23
Other City of Arlington social media ‐‐ 11
City of Arlington Twitter feed 9 7
City of Arlington news site 8 6
City of Arlington Nixle 1 1
Internet news service 27 23
Non‐city Facebook page 11 11
Non‐city Twitter feed 2 2
50% 49%
Network TV/Over the air 23 27
AT&T U‐Verse 20 17
Time Warner Cable TV 11 8
Satellite TV 9 7
31% 27%
29 25
Digital edition 15 15
Print edition 17 13
9 7
6 5
Internet/Online
City‐Managed Sites (Subnet)
49%
TV (Net)
27%
Newspaper (Net)
TV
16%
Other source
0%
50%
100%
Question: Q28d. How do you get information about Arlington?
What type of information service do you use to keep
up with Arlington?
Base: Total respondents (n=1195)
Note: “Other City of Arlington social media” was a new
answer choice for 2018.
Copyright © 2018 Decision Analyst
Newspaper
Fort Worth Star Telegram (Subnet)
Dallas Morning News (Subnet)
Digital edition
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