City Services Satisfaction Survey 2017 City Services Satisfaction Survey | Page 31
Perceptions of Tax‐Dollar Value
100%
Answered "Yes, I'm "Getting My Money's Worth for My Tax Dollars"
90%
77%
80%
70%
74%
67%
64%
67%
64%
64%
62%
63%
60%
54%*
50%
Telephone
Online
40%
Jan.
2008
Dec.
2009
Dec.
2010
Dec.
2011
Dec.
2012
Feb.
2014
Feb.
2015
Detailed Responses (Past Two Waves)
February 2017
“Getting My Money’s Worth for My Tax Dollars”
Yes, I’m getting my money’s worth
62%
No, I’m not getting my money’s worth
23
Don’t know/No answer
15
Question:
Base:
Copyright © 2018 Decision Analyst
Statistical Note:
Feb.
2016
Feb.
2017
Feb.
2018
February 2018
54%*
27
19
Q21. Arlington provides its citizens with a variety of services, such as Police, Fire, Parks, Water, and other types of services and facilities.
Thinking about the services and facilities that the City provides, do you feel that you are getting your money’s worth for your tax dollars,
or not?
Total respondents (Jan. 2008, n=437; Dec. 2009, n=399; Dec. 2010, n=309; Dec. 2011, n=537; Dec. 2012, n=598; Feb. 2014, n=1,105;
Feb. 2015, n=996 ; Feb. 2016, n=1250; Feb. 2017, n=988; Feb. 2018, n=1195)
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An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.