City Services Satisfaction Survey 2017 City Services Satisfaction Survey | Page 16
Direction of Arlington
Arlington Is Headed in the Right Direction
100%
90%
82%
80%
81%
75%
73%
72%
69%
70%
71%
70%
71%
62%*
60%
Telephone
Online
50%
Jan. 2008
Dec. 2009
Dec. 2010
Dec. 2011
Dec. 2012
Feb. 2014
Feb. 2015
Detailed Responses (Past Two Waves)
February 2017
Arlington is headed in the right direction
71%
Arlington is on the wrong track
17
Don’t know/No answer
12
Question:
Base:
Copyright © 2018 Decision Analyst
Statistical Note:
Feb. 2016
Feb. 2017
Feb. 2018
February 2018
62%*
19‐‐
19*
Q23. Overall, do you feel that the City of Arlington is generally headed in the right direction, or is it on the wrong track?
Total respondents (Jan. 2008, n=437; Dec. 2009, n=399; Dec. 2010, n=309; Dec. 2011, n=537; Dec. 2012, n=598;
Feb. 2014, n=1,105; Feb. 2015, n=996; Feb. 2016, n=1250; Feb. 2017, n=988; Feb. 2018, n=1195)
An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.
16